Viable vs Feedback Finder Comparison

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Viable

Survey/ User Feedback Software

View Details

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Feedback Finder

Survey/ User Feedback Software

View Details

Overview

Description

Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products. Read more

Feedback Finder is an easy-to-use tool that enables businesses to quickly and efficiently collect valuable customer feedback. Our goal is to help our customers capture the customer's sentiment in the moment and save time and money. Businesses can use the feedback to identify strengths or weaknesses in the business and use it to increase revenue. Furthermore, 69% of customers are more likely to spend more money with a company that provides good customer service. Feedback Finder can help businesses capture this sentiment and keep customers coming back. Read more

Pricing Options

Free Trial Available
Starts at $250.00. Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

60%
Momentum

63%
Popularity

68%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

78%
Reviews

60%
Momentum

60%
Popularity

63%

Features

Total Features	5 Features	6 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 2 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Embeddable Survey It enables you to directly include your surveys on your own website Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 3 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Pricing

Pricing Options	Free Trial Available Starts at $250.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Startup $250.00 $250.00 per month Growth $500.00 $500.00 per month Enterprise Custom	Feedback Finder Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	RealFeedback Viable Vs RealFeedback GPTForm Viable Vs GPTForm UserFace Viable Vs UserFace UserFeedback Surveyed	CheapFeedback Feedback Finder Vs CheapFeedback easyfeedback 4.6 48 ratings Feedback Finder Vs easyfeedback Surveyed FeedbackCorner UserFeedback
	View All Viable Alternatives	View All Feedback Finder Alternatives