VanillaSoft vs FrontSpin Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VanillaSoft

Sales Engagement Software

4.6 1,213 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FrontSpin

Sales Engagement Software

4.4 87 user ratings

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Overview

Description	This sales engagement tool is focused on the art of selling. VanillaSoft gathers all the information about leading prospects and clients and puts them into action. It combines unique cadence automation with data management to help boost your sales operation. It offers queue-based routing that allows sales representatives to call the right lead at the correct moment. The engagement platform of Vanillasoft eradicates administrative activities and automates workflows for better practice of sales activities. VanillaSoft is preferred over traditional CRM software as it offers a level of innovation and productivity to the sales teams. With this software, users can monitor the performance of individual team members and assist in additional lessons or training if required. It also features performance visibility that can analyze all call activities very easily and offer better trends for improving the sales process. Sales leaders can also measure the quality of lead channels to enhance the efforts of inbound marketing. Read more	FrontSpin is an intuitive sales communication tool designed for inside selling professionals to help them enhance their business performance and close in more deals. The ultimate aim of the tool is to help sales teams do their job better and quicker. Moreover, with FrontSpin, users get access to a variety of powerful dialling tools, like pre-recorded voicemail, prioritized call lists and single-click dialling, which increases the overall communication rate by 35%. In addition, businesses can also depend on the particular to forward personalized sales emails and monitor their open/click rate. Account-based Playbooks, offered by the same are also of great help enabling teams to enhance their lead generation processes and streamline workflows. Moreover, with FrontSpin SMS, organisations get to read and respond to incoming messages as per convenience and keep them synced with the internal database and CRM in a seamless way. Outsourcers, customer service providers, account executives and sales developers find out FrintSpin and its integrated functionalities to be of great help. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 90% Momentum 65% Popularity 88%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 82% Momentum 60% Popularity 77%
SaaSworthy Awards	# 3 Most Worthy # 1 Highly Rated	Not Available

Features

Total Features	13 Features	12 Features
Common Features for All	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 10 More - Show Less	CRM Integration Automatically sends and receives the relevant information to the CRM Software that helps in time management Call List Management Maintains a systematic order of all the important phone numbers of clients. Call Monitoring Allows you listen to all inbound and outbound calls. Call Recording Facility to record calls with a set of conditions and compliance Content Management Helps you to create and customize your contents to make user and SEO friendly Email Automation Automates the emailing process by sending out targeted messages to clients based on time and specific actions. Email/Call Sequencing Arranges email and call lists into different segments or sequences that maintain data in a systematic manner. Inbox Integration Integrates with your email inbox and assembles all the sales activities into one unified place. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Performance Analytics (Sales) Sales managers can track and monitor the performance of sales teams to eliminate errors or enhance performance. Sales Activity Automation Allows sales executives to set up and send follow up messages to the customers automatically. Team Management Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time. Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization + 9 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows Installed - Mac	SaaS/Web/Cloud Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.6/5 1,213 user ratings	4.4/5 87 user ratings
Rating Distribution	Excellent 64.3% Very Good 31.9% Average 3.1% Poor 0.5% Terrible 0.2%	Excellent 60.9% Very Good 26.4% Average 6.9% Poor 1.1% Terrible 4.6%
User Sentiments	User Friendly Interface, Excellent Customer Support, Effective Lead Management, Robust Reporting Occasional System Freezes, Occasional Software Bugs, Limited Third-Party Integrations, Occasional VoIP Issues	User-friendly Interface, Excellent Customer Support, Seamless Salesforce Integration, Efficient Power Dialer Occasional Software Glitches, Limited Call Disposition Features, Inconsistent Salesforce Syncing, Lack of Extensive Third-Party Integrations
Review Summary	VanillaSoft receives mixed reviews from users, with some praising its user-friendly interface, robust features, and effective lead management capabilities, while others criticize its occasional technical glitches, limited customization options, and subpar customer support. Users appreciate its seamless integration with other business tools, extensive reporting and analytics functions, and the ability to automate various sales processes. However, concerns are raised regarding its pricing structure, which some deem expensive compared to competitors, and the need for more comprehensive training and onboarding resources.	User reviews for FrontSpin highlight its ease of use, seamless Salesforce integration, and cost-effectiveness for sales teams. Many users praise its power dialer, playlist functionality, and the ability to quickly create lists and track progress. However, recurring issues with bugs, glitches, and unreliable Wi-Fi calling are consistently cited as drawbacks. While customer service is generally well-regarded, users often report limited email features and a somewhat outdated user interface.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	VanillaSoft Custom	Frontspin Custom
	View Detailed Pricing	View Detailed Pricing

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