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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UXPressia logo
UX Software

4.7 118 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Indeemo logo
UX Software

4.9 37 user ratings

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Overview

Description UXPressia is a Customer Journey Mapping (CJM) tool that helps in creating impact maps and personas, allowing you to design and deliver an enhanced customer experience.You can also make an analysis of the touchpoints in multi-channel interactions.This strong customer experience mapping tool can be customized as per your business needs and requirements.It can be used across various platforms like Android, iOS, Windows etc.With its use, you can realize how customers move through the sales funnel.If you are a designer, a better understanding of the user context can be achieved with this tool. Read more Indeemo is a remote user research tool for various businesses, enabling them to get a better understanding of their customer’s behaviour and needs. It offers a leading mobile ethnography platform to keep an eye on every customers’ activity on the brands eCommerce platform. Indeemo’s user research and UX Diary Studies help companies to provide better products and services by understanding their customers' needs remotely. The tool helps to get a deeper insight into contextual user behaviour, motivations and needs over a period of time using longitudinal Diary Studies. Companies can use remote video diaries to capture instant feedback from their customers every time they interact with their products, service or experience. Users also get to test the remote usability using the Mobile Screen Recording facility that shows them how exactly customers navigate and interact with mobile websites and apps. All of Indeemo’s features provide powerful, scalable and cost-effective solutions to increase sales at a high rate. Read more
Pricing Options
  • Free Trial Available
  • Starts at $20.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    82%
  • Momentum
    70%
  • Popularity
    85%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    80%
  • Momentum
    60%
  • Popularity
    68%

Features

Total Features
4 Features
8 Features
Common Features for All
    For Mobile Allows the application to run on mobile apps
    For Websites Allows the application to run on websites
    Prototyping Helps increasing product design efficiency and enhances accuracy
    Screen Activity Recording Allows recording every screen action during the user's session
    Unmoderated Testing Helps conducting tests on fairly functional websites
    Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
    User Journeys Helps to measure the overall experience the user had while interacting with the system
    User Research Helps to study user behavior through task analysis and feedback methods
  • + 1 More - Show Less
    • For Mobile Allows the application to run on mobile apps
      For Websites Allows the application to run on websites
      Prototyping Helps increasing product design efficiency and enhances accuracy
      Screen Activity Recording Allows recording every screen action during the user's session
      Unmoderated Testing Helps conducting tests on fairly functional websites
      Usability Testing Helps in finding if the system is user-friendly from the end-user perspective
      User Journeys Helps to measure the overall experience the user had while interacting with the system
      User Research Helps to study user behavior through task analysis and feedback methods
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online

    Reviews & Ratings

    User Rating
    4.7/5 118 user ratings
    4.9/5 37 user ratings
    Rating Distribution
    • Excellent

      78.8%
    • Very Good

      16.1%
    • Average

      3.4%
    • Poor

      0%
    • Terrible

      1.7%
    • Excellent

      86.5%
    • Very Good

      13.5%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Great Customer Service, Intuitive Interface, Useful Templates

      Limited Export Options, Occasional Slow Performance, Limited Integration Options, Lack of Advanced Features

      Not Available
    Review Summary

    UXPressia is a highly-rated tool for creating customer journey maps and personas. Users praise its intuitive interface, ease of use, and helpful templates. The platform is particularly useful for product teams, customer experience leaders, and educators. However, some users find the text size and exporting options could be improved, and some would like more features for advanced customization and integration with other tools.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $20.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Professional $20.00 $24.00 per user / month

    Indeemo Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Sharing functionality Dashboard
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: San Mateo, California Founded in: 2015 Located in: Cork, Ireland Founded in: 2016
    Contact Details

    Not available

    https://uxpressia.com/

    +1 888-917-7480

    https://indeemo.com/ethnography-for-user-experience-research-and-design

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