Hotjar |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful products. It helps companies schedule criteria related to digital experience performance, monitor it over time, compare it with the competitors besides aligning with generated business results. Further, the unified portal can be used by organisations to standardise UX metrics and questions in real-time, capture user-centric information and behavioural leads. Data stored within UserZoom is protected under TRUSTe’s Privacy Seal and SOC2 Type 2 certified portal. It is also compliant with the US-EU Privacy Sheild policy. Companies can also trust the solution to learn UX research best practices, get access to unlimited online courses and work along with a fixed research partner. The best part is, organisations can customise their working infrastructure within UseZoom based on the number of target users, specialised profiles handled, international needs and daily UX research. Read more | Sprig is a versatile product research platform that enables you to capture real-time information from your consumers, with video interviews, idea testing, and microsurveys. It enables learning from your clients quickly and easily throughout every level of development. With Sprig, you can save the effort of hiring, arranging, and performing individual user interviews by recording your interview questions and identifying your target audience. You can hear the participant’s tone of voice and see their facial expressions. You can also get transcripts of each interview that have been automatically evaluated. Sprig provides easy-to-understand user insights at every step of development and its comprehensive approach to research gives in-depth insights within hours, rather than weeks of gathering and evaluating data. You can collect input from your consumers before launching your new idea, design, and/or message by doing quick and remote concept testing with Sprig. You can improve your product and acquisition funnels by surfacing user information through in-product, email, or link microsurveys. Additionally, you can conduct research with individual consumers at specified times, resulting in hyper-relevant feedback, greater response rates, and increased data confidence with Sprig. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 2 Most Worthy # 7 Fastest Growing |
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| Total Features |
9 Features
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6 Features
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| Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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| User Rating |
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| User Sentiments |
Easy to use Interface, Robust Reporting and Analytics, Quick User Feedback, Wide Range of Testing Options Technical Issues and Bugs, Limited Customization Options, Inflexible Study Design, Outdated User Interface |
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| Review Summary |
UserZoom is a user testing platform offering a range of features, from moderated and unmoderated studies to usability testing on live sites and prototypes. Users praise its ease of use, quick turnaround times and the comprehensive data it provides. However, some users find the interface dated and clunky, while others criticize the recent price increases, stating that the basic license offers limited functionality. Despite these drawbacks, UserZoom remains a popular choice for user research, particularly for startups and small teams needing quick insights. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Basic Custom Custom Custom |
Free Free Essentials $79.00 $79.00 per month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
+ 1 More
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| Company Details | Located in: San Jose, California Founded in: 2007 | Located in: San Francisco, California |
| Contact Details |
+1 866-599-1550 |
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