Maze |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful products. It helps companies schedule criteria related to digital experience performance, monitor it over time, compare it with the competitors besides aligning with generated business results. Further, the unified portal can be used by organisations to standardise UX metrics and questions in real-time, capture user-centric information and behavioural leads. Data stored within UserZoom is protected under TRUSTe’s Privacy Seal and SOC2 Type 2 certified portal. It is also compliant with the US-EU Privacy Sheild policy. Companies can also trust the solution to learn UX research best practices, get access to unlimited online courses and work along with a fixed research partner. The best part is, organisations can customise their working infrastructure within UseZoom based on the number of target users, specialised profiles handled, international needs and daily UX research. Read more | Dscout is a user researching platform that offers a flexible set of research tools for firms that rely on human intuition. It helps you bring context-rich data to the surface that exposes your users and connects with your stakeholders. With Dcout, you can make sure your insights stand out by using rich picture and video data. You can recruit rapidly, field remotely, analyze swiftly, and complete more high-quality research in less time. You can empower anybody in your organization to undertake user research and interact with it. With Dscout’s multimedia screener surveys and a visible, filterable interface, you can find the ideal candidates in days. You can conduct strong, unmoderated studies that contextualize almost any research approach or output. You can capture longitudinal data from users' cellphones or desktop browsers, so you can receive "as if you were there" insights. You can auto-transcribe, live-notate, invite observers, embed stim, share screens, and more with Dscout. Additionally, with automatic participant selection and quality checks, you can collect multimedia feedback at a high rate and on a large scale using Dscout. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Most Worthy # 7 Fastest Growing |
Not Available
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| Total Features |
9 Features
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6 Features
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| Common Features for All |
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
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| User Sentiments |
Easy to use Interface, Robust Reporting and Analytics, Quick User Feedback, Wide Range of Testing Options Technical Issues and Bugs, Limited Customization Options, Inflexible Study Design, Outdated User Interface |
Fast Customer Support, Ease of Use, High-Quality Participants, Fast Recruitment Limited Analysis Tools, Mobile App Usability Issues, Limited Global Reach, Confusing Incentive Structure |
| Review Summary |
UserZoom is a user testing platform offering a range of features, from moderated and unmoderated studies to usability testing on live sites and prototypes. Users praise its ease of use, quick turnaround times and the comprehensive data it provides. However, some users find the interface dated and clunky, while others criticize the recent price increases, stating that the basic license offers limited functionality. Despite these drawbacks, UserZoom remains a popular choice for user research, particularly for startups and small teams needing quick insights. |
User reviews of Scout highlight its strengths in facilitating fast, high-quality qualitative research through its diverse panel of participants, user-friendly platform, and helpful support team. Users appreciate the platform's ability to gather insights quickly, particularly for diary studies and express missions. However, some users mention challenges with data analysis and visualization, limitations on video length and uploads, and a steep annual subscription price. Overall, Scout is praised for its ease of use and the rich data it provides, but improvements are desired in data analysis tooling and international participant reach. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
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Basic Custom Custom Custom |
Dscout Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
+ 1 More
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Not Available |
| Company Details | Located in: San Jose, California Founded in: 2007 | Located in: Chicago, Illinois Founded in: 2011 |
| Contact Details |
+1 866-599-1550 |
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