SurveyMonkey |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from. Read more | Drive exceptional customer value and boost revenue with TheySaid AI. The innovative AI tool meticulously scans the website to generate tailored survey questions that resonate with the audience. Seamlessly embed these AI-powered survey questions anywhere on the site, making it easier than ever to gather vital customer insights. Additionally, Evo, the advanced AI chatbot, automates follow-up communications with customers, ensuring no inquiry or feedback goes unanswered. Delve deep into the responses to uncover valuable insights, results, and actionable items for the business. TheySaid AI not only provides comprehensive summaries of customer feedback but also highlights opportunities for growth and flags any negative signals, empowering to make informed decisions that enhance customer satisfaction and drive business success. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
11 Features
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13 Features
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| Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Phone Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Mobile Survey
Multiple Question Types
Online Survey
Phone Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
User-friendly Interface, Effective Feedback Management, Centralized Feedback Repository, Extensive Integrations Limited Customization Options, Reporting Limitations, Outdated Design, Text Formatting Issues |
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| Review Summary |
Users appreciate UserVoice for its user-friendly interface, customization capabilities, and ability to capture and organize customer feedback. Many find it easy to set up and use, with features that help gather valuable feedback from customers. The segmentation and prioritization tools are also praised, enabling efficient handling of feedback. However, some users have reported occasional technical glitches and a need for more advanced features and integrations. Additionally, the pricing plans may not suit all budgets, especially for startups and small businesses. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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UserVoice Custom |
Free Free Pro $99.00 $99.00 per month Team $299.00 $299.00 per month Enterprise Custom Non-Profit Organization Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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| Company Details | Located in: San Francisco, CA - 94111 Founded in: 2007 | Located in: Salt Lake City, UT |
| Contact Details |
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