Schematic |
| Description | UserGuiding is a tool that lets website owners create interactive product tours without coding within minutes. It’s a user-friendly tool that is largely meant for three prominent use cases, namely onboarding new users, promoting newly launched features, and onboarding new employees to internal tools. All of these help in increasing product adoption and decreasing the time taken to adapt to a new product or feature. In-depth analytics features are built right into the tool to track the performance of the guides/tours. Segmenting users and showing different variations to each user-base can be done using the tool as well. Before publishing the final version of the product tour, UserGuiding lets creators preview the said version. This not only helps in ensuring a great experience for end-users but also facilitates proper testing of the tour before it goes live. In case the users close the tour, there is an assistant at one’s disposal which triggers the tour from start again, making it quickly accessible. Read more | MetaCX is a business value network platform that redefines how value is realized, managed, and defined throughout the entire corporate value stream. It tracks value delivery over time and manages all of your business interactions in one place. With MetxCX, you can connect with firms, both downstream and upstream in your value chain to assure the success of your most important efforts. You can connect with your customers to keep value at the forefront of the customer experience and to demonstrate value delivery on a regular basis. You can make contact with your suppliers to establish accountability and verify that you are getting the value you paid for. You can track the progress of an endeavour or operation by collecting data from both your business and others with whom you collaborate. You can transform fragmented data sources into a dynamic picture of performance aimed at achieving goals and delivering value. Additionally, you can implant the interface of MetaCX directly into any website, SaaS application, or digital experience, removing the need to leave the current tool set. Read more |
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Easy to Use, Excellent Customer Support, Intuitive UI/UX, Extensive Integrations Limited Customization Options, Occasional Bugs, Limited Mobile Support, Limited Reporting Capabilities |
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| Review Summary |
UserGuiding is generally well-received by users, with reviewers commending its user-friendly and intuitive interface, robust capabilities for creating interactive product tours and knowledge bases, and positive impact on user onboarding and engagement. While some reviewers have experienced occasional technical issues or bugs, overall, the product is considered helpful in improving the user experience and reducing the need for customer support. |
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Start-Up Plan $990.00 $990.00 per year Growth Plan $2,490.00 $2,490.00 per year Enterprise Custom |
Free Free Professional Custom Enterprise Custom |
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| Company Details | Located in: San Francisco, CA | Located in: Indianapolis, Indiana |
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