Message Fury |
| Description | Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. Read more | Voxbone helps all types of businesses to create a local presence on a global scale with the help of cloud communications technology. Voxbone is an easy to use software which businesses can easily set up and use for Voice or SMS communications on a global level. It has a self-service website where users can easily buy, manage, and dispose of DIDs; it also helps users make calls to personal phones of suppliers and vendors in the same country or any other country through a stable network and with high-quality sound. It has on-demand virtual numbers, voice, and SMS services, which allow businesses to move their telephony to the cloud. It allows users to extend their reach into over nine thousand area codes in 60+ countries at the touch of a button. Voxbone delivers its services over a private IP network that interconnects with local phone networks in the countries where it operates. Users can port local numbers using Voxbone from other local service providers to Voxbone network. Read more |
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Developer-Friendly API, Flexible and Customizable Platform, Comprehensive Communication Solutions, Real-time Communication Capabilities Inconsistent Customer Support, Account Suspension Issues, Confusing User Interface, Occasional Service Outages |
Global Coverage, Excellent Customer Support, Easy to Use Interface, Reliable Service High Pricing, Inflexible Contracts, Limited Coverage in Some Countries, Slow Account Support Response Times |
| Review Summary |
Twilio Flex is generally well-received by users, garnering praise for its ease of use, customization options, and robust functionality. Many reviewers highlight its intuitive drag-and-drop interface, which simplifies the creation of customized workflows and applications. Additionally, users appreciate the flexibility of the platform, allowing them to tailor the system to their specific business needs. Furthermore, Twilio Flex is lauded for its comprehensive features, including omnichannel communication, AI-powered insights, and real-time analytics, which empower businesses to enhance customer engagement and optimize operations. |
Voxbone, a cloud-based communications solution, garners positive feedback from its users. Reviewers laud its scalability, customization options, and cost-effectiveness. They also appreciate its ease of use, reliability, and the quality of its customer support. Some users, however, mention occasional technical glitches and limited integrations with certain third-party applications. Overall, Voxbone is a well-received solution that caters to the communication needs of businesses of various sizes. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Active User Hour Plan $1.00 $1.00 per user Named User Plan $150.00 $150.00 per user / month |
Voxbone Custom |
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| Company Details | Located in: California, United States | Located in: Brussels, Belgium |
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+1 415-569-2700 |
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