Trooya vs Cool Life CRM Comparison

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Trooya

CRM Software

4.5 2 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cool Life CRM

CRM Software

4.3 18 user ratings

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Overview

Description

Trooya is a social customer-service providing software and comes designed with a smart automated workflow. Your team can collaborate better to offer quality attention to customers queries and grievances. The software facilitates in prioritizing significant customers. This social media contact centre tool can automatically allocate customer service agents to attend to certain customers, for speedy resolution. Users will find Trooya quite efficient in protecting their brand goodwill in the market, by ensuring proper monitoring of social media influencer interactions. It further comes equipped with useful analytical tool for maximizing team productivity. Read more

Cool Life CRM software is a 360° Marketing Solution to gain insights for business in real-time. The software offers tools to track information and retrieve your documentation in minutes. Engage audiences with Drip campaigns to automate processes through the sales cycle. Collaborate with team to manage events from your calendar. Generate reports to measure business performances. Small, Medium companies make use of the software. Read more

Pricing Options

Free Trial Available
Starts at $335.00.

Free Trial Not Available
Starts at $9.95.

SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

62%
Momentum

64%
Popularity

70%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

70%
Momentum

62%
Popularity

70%

Features

Total Features	4 Features	20 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 1 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 13 More - Show Less
Unique Features	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Customization Helps to customize the system for use in industry-specific use cases Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Customization Helps to customize the system for use in industry-specific use cases Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows	SaaS/Web/Cloud Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.5/5 2 user ratings	4.3/5 18 user ratings
Rating Distribution	Excellent 50% Very Good 50% Average 0% Poor 0% Terrible 0%	Excellent 61.1% Very Good 16.7% Average 11.1% Poor 11.1% Terrible 0%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $335.00.	Free Trial Not Available Starts at $9.95.
Pricing Plans Monthly Plans Annual Plans	Beginner $335.00 $335.00 per month Professional $1,035.00 $1,035.00 per month Enterprise $2,535.00 $2,535.00 per month	Bronze $9.95 $9.95 per month Silver $79.95 $79.95 per month Gold $269.95 $269.95 per month Platinum $449.00 $449.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	webCRM 4.6 36 ratings Trooya Vs webCRM CRM.io by 500apps 5 2 ratings Trooya Vs CRM.io by 500apps CRMdesk 4.3 110 ratings SimpleCRM 4.4 16 ratings Trooya Vs SimpleCRM Cool Life CRM 4.3 18 ratings Trooya Vs Cool Life CRM	CRM.io by 500apps 5 2 ratings Cool Life CRM Vs CRM.io by 500apps SimpleCRM 4.4 16 ratings Cool Life CRM Vs SimpleCRM GoCRM 5 2 ratings Cool Life CRM Vs GoCRM webCRM 4.6 36 ratings Cool Life CRM Vs webCRM CRM.me 4.6 24 ratings Cool Life CRM Vs CRM.me
	View All Trooya Alternatives	View All Cool Life CRM Alternatives