Troop Messenger vs MURAL Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Troop Messenger

Collaboration Software

4.8 111 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MURAL

Collaboration Software

4.8 1,474 user ratings

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Overview

Description	Troop messenger is an instant messaging app that is specifically designed for office chat and collaboration. It is laden with top features, making it all the more useful in a work environment. Apart from text conversations, Troop lets users audio and video call each other for an integrated communication experience. It works phenomenally for distributed teams and remote workers owing to features like screen-sharing and group messaging. With these features, the tool holds the power to replace emails and one on one meetings that suck up additional working hours. One can also share large files on the go, as Troop offers 1TB of cloud storage for all businesses. To understand usage better, it offers a usage analytics dashboard which helps a business choose the right plan without paying anything additional. All messages and information shared is end-to-end encrypted ensuring maximum data protection. The messenger is available across platforms ensuring no user stays out of the loop from important conversations. Read more	Mural is an online digital workspace that enables innovative teams to think and collaborate visually, thus allowing them to solve critical problems. The tool will enable users to empathize with their customers, plan for the future, brainstorm new ideas, design to positively impact, evaluate what works best for them, and enable better decision-making. Mural works as The Thinking Canvas, which lets the user put what’s on sticky notes, eventually allowing them to organize in lists, flowcharts, frameworks, methods, drawings, and diagrams to activate and align their team. Users can host impactful workshops and meetings. Value-added features that users can utilize include remote facilitation features, design-thinking, agile frameworks, integration with productivity tools, and shared workspaces. Mural enables faster decision making, reduces travel costs, drives continuous results, increases productivity, scales innovation culture across organization, and connects distributed teams, thus letting users gain more return on their investment. It gives users deep expertise when demanded, has rigorous security protocols and enterprise-wide deployment, thus enabling positive progress. Read more
Pricing Options	Free Trial Available Starts at $2.50. Offers Custom plan.	Free Trial Available Starts at $9.99. Offers Free-forever and Custom plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 87% Momentum 60% Popularity 79%	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 81% Momentum 66% Popularity 85%
SaaSworthy Awards	# 9 Fastest Growing # 13 Most Popular	# 10 Fastest Growing # 6 Most Popular

Features

Total Features	11 Features	12 Features
Common Features for All	Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Content Management Helps you to create and customize your contents to make user and SEO friendly Cooperative Writing Allows multiple people work on creating or editing a document Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments Document Management Ability to store and manage various information and documents in electronic format. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time. + 8 More - Show Less	Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Content Management Helps you to create and customize your contents to make user and SEO friendly Cooperative Writing Allows multiple people work on creating or editing a document Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments Document Management Ability to store and manage various information and documents in electronic format. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time. + 9 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.8/5 111 user ratings	4.8/5 1,474 user ratings
Rating Distribution	Excellent 79.3% Very Good 19.8% Average 0% Poor 0% Terrible 0.9%	Excellent 81.7% Very Good 16.4% Average 1.5% Poor 0.3% Terrible 0.1%
User Sentiments	User Friendly Interface, Effective Team Communication, Advanced Search Filters, Secure Platform Limited Integrations, Mobile App Performance, Lack of Screen Annotation Feature, Complex User Actions	Ease of Use, Collaboration Features, Extensive Template Library, Effective Facilitator Tools Occasional Performance Issues, Limited Export Functionality, Confusing User Roles & Permissions, Lack of Advanced Diagramming Features
Review Summary	Troop Messenger is a popular team chat and collaboration tool that receives mixed reviews from users. While it is praised for its user-friendly interface, mobile app, and robust feature set including file sharing, video conferencing, and task management, some users express concerns about its occasional glitches, limited customization options, and lack of certain advanced features found in competing platforms. Additionally, there have been reports of slow customer support response times and occasional outages.	Reviewers generally praise Mural's user-friendly interface, collaborative features, and extensive template library. They find it easy to use, even for those new to digital whiteboarding. The real-time collaboration capabilities are also highly valued, allowing multiple users to work on the same canvas simultaneously and fostering productive brainstorming sessions. Additionally, the vast array of templates helps users quickly create visually appealing and organized boards for various purposes. However, some reviewers have mentioned occasional syncing issues and limited integration options, suggesting room for improvement in these areas.
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Pricing

Pricing Options	Free Trial Available Starts at $2.50. Offers Custom plan.	Free Trial Available Starts at $9.99. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Premium $2.50 $2.50 per user / month Enterprise $5.00 $5.00 per month Superior $9.00 $9.00 per user / month On-Premise Custom Defence Communications Custom Political Cadre-Management Application Custom Non-Profit Organizations(NGOs) and Foundations Custom Education Custom In-App Messaging APIs and SDKs Custom On-Premise Chat API Server Custom	Free Free Team+ $9.99 $12.00 per user / month Business $17.99 $17.99 per month Enterprises Custom
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Alternatives

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	View All Troop Messenger Alternatives	View All MURAL Alternatives