Toast vs Aloha Cloud Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Toast

POS Software

4 1,563 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Aloha Cloud

POS Software

4.2 303 user ratings

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Overview

Description	Toast is a customizable POS system designed for restaurants. It helps restaurants to provide better service, improve the way they run operations, and increase revenue. The solution brings together online ordering, digital and physical loyalty and gift cards, and workforce management tools. Toast enables you restaurant to offer tableside ordering and payments, as well as offer digital receipts, which can also help you grow your marketing list. This includes the ability to also print, email or send these receipts by text message, as well as being able to join the restaurant loyalty program. Toast handheld devices can also suggest suitable tip options to customers. Toast provides hardwired terminals that also work offline, as well as a flat rate for processing all payments and transactions. Toast’s functionality extends to the creation of real-time reports, which help you monitor your restaurant’s performance, even remotely. You can also make updates to your menu across all devices and POS terminals at once. Read more	Aloha Cloud by NCR Voyix is the all-in-one cloud-based POS solution that transforms how restaurants operate. Featuring an intuitive interface and restaurant-grade hardware, this system offers next-day payment funding, ensuring smooth financial operations. Aloha Cloud simplifies complex business data into easy-to-understand reports, helping owners identify true profits and uncover hidden costs. Employees can manage their schedule availability and shift requests, easing the scheduling process with automatic suggestions. Enhance customer engagement with built-in email marketing and loyalty tools that drive return visits and increase average checks. The fully-integrated Kitchen Display System improves communication and reduces food waste. With Aloha Cloud’s digital strategy, customers can order and pay how they want, including via EMV and digital wallet. Manage restaurant confidently with clear data and insights, and grow business with tools designed to attract, retain, and delight the customers. Read more
Pricing Options	Free Trial Not Available Starts at $75.00. Offers Free-forever plan.	Free Trial Not Available Offers Free-forever and Custom plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 92% Momentum 73% Popularity 97%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 85% Momentum 61% Popularity 66%
SaaSworthy Awards	# 2 Most Worthy # 5 Highly Rated	# 6 Highly Rated # 6 Fastest Growing

Features

Total Features	14 Features	16 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Layaway Management Helps retailers offer their customers the option to buy products a little at a time or in increments. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 11 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Commission Management Helps in managing and tracking the commission amounts and simplify as such calculations Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Layaway Management Helps retailers offer their customers the option to buy products a little at a time or in increments. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen eCommerce Facilitates buying and selling goods/services online using internet facility + 13 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	4/5 1,563 user ratings	4.2/5 303 user ratings
Rating Distribution	Excellent 57.1% Very Good 16.9% Average 5.8% Poor 5.8% Terrible 14.5%	Excellent 46.2% Very Good 38.9% Average 8.6% Poor 2% Terrible 4.3%
User Sentiments	User-friendly Interface, Robust Reporting & Analytics, Extensive Integrations, Reliable Offline Mode Inconsistent Customer Support, Handheld Device Issues, Online Ordering System Limitations, Complex Menu Setup for Specific Business Types	User-friendly interface, Comprehensive reporting functionality, Extensive customization options, Wide range of integrations System crashes, High cost of ownership, Outdated technology, Poor customer support
Review Summary	Toast POS users appreciate its ease of use, comprehensive features, and efficient payment processing. They praise its user-friendly interface, intuitive design, and customizable options that cater to diverse business needs. The system's robust reporting and analytics capabilities are also well-received, providing valuable insights for business optimization. Toast POS users find the software reliable, stable, and secure, ensuring smooth and uninterrupted operations. However, some users have expressed concerns regarding occasional technical glitches, the need for improved customer support responsiveness, and the pricing structure, which they feel could be more flexible.	Overall, reviewers praise Aloha POS for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate the intuitive design, customizable options, and the ability to manage various aspects of their business, including inventory, sales, and customer loyalty programs. The reporting and analytics capabilities are also highly regarded, providing valuable insights into business performance. Additionally, reviewers commend the responsive and knowledgeable customer support team for their prompt assistance and willingness to go the extra mile. However, some users mention occasional technical glitches and the need for improved integration with third-party applications.
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Pricing

Pricing Options	Free Trial Not Available Starts at $75.00. Offers Free-forever plan.	Free Trial Not Available Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter Free Essentials $165.00 $165.00 per month Growth $272.00 $272.00 per month Toast Now (Digital Ordering Solutions) $75.00 $75.00 per month Toast Now Plus (Digital Ordering Solutions) $100.00 $100.00 per month Toast Now Premium (Digital Ordering Solutions) $175.00 $175.00 per month	Launch Kit Free Custom Kit Custom
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