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Bot Platforms Software

4.7 104 user ratings

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Overview

Description ThumbCrowd is an enterprise-level application that builds AI bot to help its users scale every aspect of their business. Users can design their bots once and anchorage it across various chat platforms such as SMS, Facebook Messenger, Slack, Web, and many more. The bot enables its users to understand and analyze the intent of the customer and provide a useful response by using machine learning and the understanding of natural language. The bot helps its users to increase their sales while reducing the costs and fully automating the customer support system. The chatbots act as an extension to the support and sales teams and automate the workflows behind the scenes. Users can capture every question and feedback of the customers by connecting their website with live chat messenger. One can also add web widgets on his/her website to convert visitors into customers with the help of the bot. Users can continuously improve their assistants by filtering and fixing the conversations that did not go well. Read more Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
5/5 1 user ratings
4.7/5 104 user ratings
Rating Distribution
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    74%
  • Very Good

    21.2%
  • Average

    2.9%
  • Poor

    0%
  • Terrible

    1.9%
User Sentiments
    Not Available

    Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Useful Chatbot Templates

    Limited Customization Options, Occasional Technical Issues, Limited Platform Support, Confusing User Interface for Complex Flows

Review Summary
Not Available

Chatfuel is a popular no-code chatbot platform praised for its user-friendly interface and ease of use, making it accessible even for non-coders. Users appreciate its ability to automate responses, streamline sales processes, and provide 24/7 support. Chatfuel seamlessly integrates with Messenger, WhatsApp, and other platforms, allowing businesses to engage with customers on their preferred channels. However, some users find limitations in the platform's functionality, particularly with data control and the lack of SMS marketing features.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $99.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Business Plan $99.00 $99.00

Enterprise Plan Custom

Free Free

Pro $15.00 $15.00 per month

Premium Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Not Available Templates
+ 3 More
Videos Not Available Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Lahore, India Founded in: 2015 Located in: San Francisco, California
Contact Details

+92 42 35707477

https://www.thumb-crowd.com/

Not available

https://chatfuel.com/

Social Media Handles

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