Inkr |
| Description | The Tethr Platform delivers transformational insights for leading enterprises who put the Voice of the Customer at the center of their business. Tethr maintains compliance with a multitude of security, privacy, and regulatory measures to keep your data safe. This includes globally recognized standards, regulations, and requirements, including ISO, NIST, PCI, HIPAA, HITRUST, and state laws. Read more | Verint Speech Analytics enables you to transcribe and analyze millions of calls to discover customer insights and improve contact center performance. |
| Pricing Options |
|
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Rating Distribution |
|
|
| User Sentiments |
Ease of Use, Detailed Reporting and Dashboarding, Effective Call Transcription and Analysis, Valuable Customer Insights Occasional Inaccurate Transcriptions, Lack of Tone Detection, Limited Out-of-the-Box Features, Evaluation Feature Needs Improvement |
Not Available
|
| Review Summary |
User reviews of Tethr highlight its ease of use, user-friendly interface, and powerful analytics capabilities for gaining insights into customer interactions. While users praise its ability to streamline quality assurance processes, track customer sentiments, and generate reports, some note that transcription accuracy can be a concern. Additionally, a few users express a desire for more advanced filtering options and a cleaner search function. Overall, Tethr is viewed as a valuable tool for call center management and quality assurance, though further development is needed to address specific user concerns. |
Not Available
|
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Tethr Custom |
Verint Speech Analytics Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Videos | Not Available |
|
| Company Details | Located in: Austin, Texas | Located in: Melvile, Newyork |
| Contact Details |
+1 512-910-4440 |
Not available |
| Social Media Handles |
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
