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AppFolio Property Manager

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Overview

Description TenantCloud is an online tenant management platform that makes it simple to accept payments online, promote unoccupied homes, and screen new renters. It enables you to screen prospective renters to ensure that you are renting to the right people. With TenantCloud, you can generate a screening report straight from an online rental application when a prospective renter submits one. You can simply choose the report type and buy it or have a renter pay for it. It facilitates background and credit check, as well as a search of National Eviction Records, to authenticate an individual's identity by checking their past evictions, criminal record, job history and schooling. You can check a possible tenant's credit score as well as a record of their credit history from a variety of sources, such as collection agencies, credit card companies, and banks, using a credit report. With a single click, you can offer your rental on your own marketing website as well as other listing websites like Trulia and Zillow. Additionally, you can accept rental applications online and choose the most qualified applicants. Read more Innago is a powerfully built online rental property management software enabling property owners and landlords to perform various operational tasks with ease. It delivers a wide range of impressive features to help enhance the property management tasks for individual owners with small and midsized portfolios. Innago helps users collect rent online easily with a domestic portal of their choice. Landlords and property owners can accept all modes of payment easily, generate and track payments with highly encrypted payment portals. Furthermore, with Innago users can also collect leases online and allow tenants to sign and send contracts directly to and from the platform. Cross-device functionality helps rental owners edit and access leases on the go. Comprehensive capabilities delivered by the platform let landlords create custom applications, run credit checks and access criminal and eviction records of all potential tenants. Moreover, property owners can also get access to multiple property maintenance tickets in one place and respond or close the ongoing tasks upon completion. Read more
Pricing Options
  • Free Trial Available
  • Starts at $7.50. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever plan.

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Online
  • Online

Reviews & Ratings

User Rating
4.3/5 328 user ratings
4.9/5 584 user ratings
Rating Distribution
  • Excellent

    57.3%
  • Very Good

    26.8%
  • Average

    7%
  • Poor

    2.7%
  • Terrible

    6.1%
  • Excellent

    93.5%
  • Very Good

    5.1%
  • Average

    0.5%
  • Poor

    0.2%
  • Terrible

    0.7%
User Sentiments
    Not Available

    Free for Landlords, Excellent Customer Service, Automated Rent Collection, Easy to Use Interface

    Slow Payment Processing, Lack of Landlord Mobile App, Occasional Software Glitches, Clunky Lease Template Creation

Review Summary

TenantCloud is a popular platform among landlords and property managers, praised for its affordability and user-friendly interface. Users highlight the ease of collecting rent payments online, managing maintenance requests, and generating reports. However, some users find the platform lacks certain features, such as robust CRM functionality, bank integration, and customizable listings. While the support team is generally responsive, concerns have been raised about inconsistent payment processing times and the recent removal of free tier options.

Overall, users praise Innago's user-friendly interface, ease of use, and time-saving capabilities. Its intuitive design and quick learning curve make it accessible to users of all skill levels. The automation features streamline processes, reduce manual work, and boost productivity. Users appreciate the customer support team's responsiveness and helpfulness. Some reviewers mention occasional bugs and glitches, but the majority agree that Innago effectively meets their business needs.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $7.50. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Basic (Landlord) Free

Standard (Landlord) $7.50 $9.00 per month

Advanced (Landlord) $29.17 $35.00 per month

Basic (Tenant) Free

Basic (ServicePro) Free

Standard (ServicePro) $35.00 $35.00 per month

Your Cost Free

Your Tenant’s Cost Free

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: Chicago, Illinois Founded in: 2014 Located in: Hudson, Ohio Founded in: 2017
Contact Details

1-888-364-7408

https://www.tenantcloud.com/

513-964-0172

https://innago.com/

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