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Overview

Description Telnyx provides a platform and API with carrier-grade voice, data and messaging capabilities. By using its developer-friendly APIs, it seeks to transform the client business communications. It offers three products, the first being Elastic SIP Trunking, which targets crystal clear calls with low latency, jitter, and packet loss. There's number search, automated porting, number tagging, and the platform built for efficient and fast communications. It offers security using end-to-end TLS and SRTP/ZRTP encryption and boasts very high availability. With Programmable SMS users can send and receive texts globally with the SMS API built for reliable, enterprise-grade messaging and gain actionable insights with detailed records in real-time. Call Control lets users build a custom calling experience. Telnyx Call Control lets you make, manage and route calls globally to any device — phone, app or browser. Its voice API provides the flexibility to build calling experiences into other applications. Read more MSG91 is a top-notch communication platform trusted by more than 30,000 businesses. It comes equipped with a fully-featured communication API for individual businesses and developers alike, enabling them to engage with customers in a global format. Moreover, businesses can also depend on the omnichannel platform to deliver consistent experience over transactional emails, automate website specific SMS deliveries and utilise voice communication as per need. They can even proceed to offer interactive communication through IVR, call assigning, call redirecting and call recording. For teams working together, MSG91’s inbuilt cloud customer support solution helps with quick request resolution across multiple channels, preferred by individual clients. Available 2FA integration mechanism helps with added protection and reliable authentication alike. Covered use cases include number lookup, pin generation, voice failover and global coverage. The platform also offers a real-time integration facility with external platforms like Cs-Cart, Zoho Campaign and ERP Next. Read more
Pricing Options
  • Free Trial Available
  • Starts at $1.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 452 user ratings
4.4/5 94 user ratings
Rating Distribution
  • Excellent

    80.5%
  • Very Good

    4.4%
  • Average

    2%
  • Poor

    0.7%
  • Terrible

    12.4%
  • Excellent

    63.8%
  • Very Good

    25.5%
  • Average

    1.1%
  • Poor

    1.1%
  • Terrible

    8.5%
User Sentiments

    Exceptional Customer Service, Competitive Pricing, Ease of Use, Extensive Number Selection

    Porting Issues, Account Suspension Issues, Inadequate Number Availability in Certain Areas, Lack of Direct Phone Support

    Easy API Integration, Reliable SMS Delivery, Responsive Customer Support, Competitive Pricing

    Unreliable Dashboard, Complicated WhatsApp Business API, Inconsistent API Performance, Poor International Delivery

Review Summary

Users commend Telnyx for its high-quality voice and video calling, with many reviewers describing the experience as "crystal clear" and "seamless." The user interface is also frequently praised for its intuitiveness and ease of use, with reviewers appreciating the straightforward onboarding process and the ability to quickly set up and manage their communication needs. Additionally, Telnyx's customer support team is often highlighted for its responsiveness and helpfulness. However, some reviewers have mentioned occasional issues with call quality and connectivity, and a few have expressed concerns about the pricing structure.

Based on reviews from various platforms, users generally appreciate MSG91's reliable messaging services. They highlight its user-friendly interface, efficient bulk SMS delivery, and responsive customer support. However, some users have encountered occasional technical issues like delayed messages or connectivity problems. Additionally, a few reviewers have suggested that pricing could be more competitive. Overall, MSG91 is considered a trustworthy and efficient SMS solution with room for improvement in certain areas.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $1.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Voice $1.00 $1.00 per Number

SMS Free

MSG91 Custom

 
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View Detailed Pricing

Screenshots & Videos

Screenshots Telnyx screenshot Not Available
Videos Video Thumbnail
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Vendor information

Company Details Located in: Chicago, Illinois Located in: Indore, MP
Contact Details

Not available

https://telnyx.com/

01800 121 2911

https://msg91.com/

Social Media Handles

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