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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Introducing Synel the ultimate solution for all their workforce management needs. No matter what industry their business belongs to retail, hospitality, education, and beyond Synel has them covered. With the growing complexity of daily business operations, it has become more crucial than ever to have an effective and efficient approach in managing staffing schedules, absence management, sales tracking, and overall budgeting. Neglecting these tasks can lead to disastrous consequences, even leading to business closure in extreme cases. They understand that relying on outdated workforce management programs can be risky and time-consuming, especially with the ever-evolving workforce. Using multiple software systems can often result in errors, and if one system crashes, it could bring their entire business to a halt. But there's good news the technology for human resources has advanced significantly and now offers a comprehensive solution for all their workforce-related tasks. Say goodbye to the stress of juggling various systems and hello to streamlined processes with Synel Workforce Management Solution. With Synel, they'll save an average of $45000 per month imagine the potential growth and success this could bring to their business. This user-friendly and intuitive platform allows them to manage all workforce tasks and processes in one centralized place, freeing up their time to focus on valuable initiatives and driving business growth. Don't let outdated systems hold their business back join the numerous successful companies who have upgraded to Synel. Elevate their workforce management game with Synel the ultimate solution. Read more | Zendesk's AI-powered workforce management makes forecasting, scheduling agents, and tracking performance a breeze. Performance reporting and real-time activity tracking reveal how agents spend their time, enabling to lead a more efficient team. AI-driven forecasting predicts the exact number of agents needed, reducing overtime and scheduling gaps. With auto-scheduling, can personalize each team member’s shift, saving time for both managers and agents. Agents can view every task in advance and gain in-depth insights into their work, fostering clarity and team loyalty. Create precise schedules down to the minute, including training, breaks, and ticket types, ensuring everyone’s on the same page. Monitor agent activities in real-time and receive custom reports post-shift to see how time is spent both inside and outside Zendesk. Metrics highlight both problem areas and significant achievements across teams, ticket types, and individuals, providing comprehensive data to enhance productivity and efficiency. Read more |
Pricing Options |
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SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
14 Features
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15 Features
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Common Features for All |
Access Control
Analytics (Workforce)
Benchmarking
Compliance Management
Employee Dashboard
Leave Management
Location-based Scheduling
Mobile App
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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Access Control
Analytics (Workforce)
Benchmarking
Compliance Management
Employee Dashboard
Leave Management
Location-based Scheduling
Mobile App
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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Unique Features |
AI Powered Labor Optimization
Performance Scorecards
Workforce Forecasting
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AI Powered Labor Optimization
Performance Scorecards
Workforce Forecasting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Synel Custom |
Zendesk Workforce Management Custom |
View Detailed Pricing
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View Detailed Pricing
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Videos | Not Available |
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+ 1 More
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Company Details | Located in: Scottsdale, Arizona - 85255 | Located in: San Francisco, California - 94103 |
Contact Details |
+1 480 374 7700 |
+1 415-418-7506 |
Social Media Handles |
Not available |
Not available |
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