Swell vs Octoparse VOC Comparison

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Swell

Reputation Management Software

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Octoparse VOC

Reputation Management Software

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Overview

Description

Swell software is a Reputation management software used to collect online reviews and customer feedback across multiple social media channels. The software offers a Toolkit to monitor the reviews on your brand/products. Collaborate with teams to respond to reviews and manage your online reputation to automate workflows. It integrates with Quickbooks, MYOB, and more. Small, Medium companies make use of the software. Read more

Octoparse VOC is a revolutionary AI-native tool that will transform the way they gather and analyze customer feedback. With Octoparse VOC, they can receive reliable and actionable consumer insights within seconds. This advanced technology quickly surfaces customer pain points, drivers, and sentiments from online reviews, making it easier for them to understand the preferences of their target audience. This adaptive NLP model and Generative AI, Octoparse VOC create human-quality insights reports at scale. This tool helps them identify areas where they can win market share, allowing them to take effective action and soar to the top of their industry. Octoparse VOC streamlines the data collection process by centralizing reviews in a matter of minutes. Simply provide a URL, keyword, or ASIN, and This top-tier data collection technique will collect and organize authentic reviews for them. Plus, the data is automatically updated so they can always have the most up-to-date information at their fingertips. Read more

Pricing Options

Free Trial Available
Starts at $199.00.

Free Trial Not Available
Starts at $65.00. Offers Free-forever and Custom plan.

SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

63%
Popularity

80%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

61%
Popularity

62%

Features

Total Features	8 Features	5 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 5 More - Show Less	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Pricing

Pricing Options	Free Trial Available Starts at $199.00.	Free Trial Not Available Starts at $65.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Swell $199.00 $249.00 per month	Free Free Essential $65.00 $79.00 per month Scale $199.00 $249.00 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Reputation Studio 4.5 4 ratings Swell Vs Reputation Studio ReviewBuzz 4.4 10 ratings Swell Vs ReviewBuzz Critique 5 1 ratings Swell Vs Critique Reputation.com 4.4 425 ratings Swell Vs Reputation.com ReviewGain Swell Vs ReviewGain	RightResponse AI Octoparse VOC Vs RightResponse AI ReviewBuzz 4.4 10 ratings Octoparse VOC Vs ReviewBuzz Critique 5 1 ratings Octoparse VOC Vs Critique Revi 4.1 19 ratings Octoparse VOC Vs Revi ReviewRev 1 1 ratings Octoparse VOC Vs ReviewRev
	View All Swell Alternatives	View All Octoparse VOC Alternatives