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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Survio is a simple and user-friendly online survey software that creates online surveys for market research, customer satisfaction, event promotions, academic progress tracking and much more. It also assists in HR management by doing core surveys like accessing employee performances, screening potential candidates, collecting employee feedbacks etc, which enables businesses to make better decisions. With its rich feature set and survey templates, it provides with an effective solution for preparing questionnaires, collecting data and result analysing, sharing & exporting. Moreover, the surveys can be seamlessly adapted to any smartphones and tablets, allowing you to reach out effectively. Read more | Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. Read more |
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SW Score & Breakdown |
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 12 Highly Rated # 6 Fastest Growing |
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Total Features |
16 Features
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15 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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User Sentiments |
Ease of use, Intuitive Interface, Clear Data Visualization, Comprehensive Reporting Limited Free Plan Features, High Premium Plan Pricing, Lack of Data Export Options in Free Plan, Occasional Software Glitches |
Ease of Use, Excellent Customer Support, Seamless Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Software Glitches, Lack of Certain Features, Limited Survey Customization Options |
Review Summary |
Survio is generally well-received by users, earning praise for its user-friendly interface, ease of use, and comprehensive features. It is particularly lauded for its survey creation capabilities, with users highlighting the wide range of question types, customization options, and intuitive drag-and-drop functionality. Additionally, Survio's customer support is often commended for its responsiveness and helpfulness. However, some users have expressed concerns regarding the pricing structure and occasional technical glitches. |
User reviews consistently praise SimpleSat for its ease of use, integration with various platforms like Zendesk and Autotask, and its exceptional customer support. The platform is appreciated for its ability to quickly gather customer satisfaction data, which helps businesses improve customer service and identify areas for improvement. Some users note a desire for more advanced reporting functionality and customization options, but overall, SimpleSat is considered a valuable tool for managing customer feedback and enhancing customer experience. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Elite(Personal plans) $73.25 $73.25 per year Standard (Personal plans) $36.58 $36.58 per year Mini (Personal plans) $18.33 $18.33 per year Small (Business plans) $120.00 $120.00 per year Medium(Business plans) $300.00 $300.00 per year Enterprise (Business plans) Custom |
Standard $109.00 $119.00 per month Pro $229.00 $249.00 per month Elite $459.00 $499.00 per month Enterprise Custom |
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View Detailed Pricing
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Screenshots |
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Videos |
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Company Details | Located in: Czech Republic Founded in: 2012 | Located in: Seattle, Washington Founded in: 2016 |
Contact Details |
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Social Media Handles |
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