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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Survey Planet is a simple and effective online survey creation tool that allows you to create limitless surveys, questions, and responses for free. It provides a comprehensive suite of free tools for creating surveys, sharing them online, and analysing the results. With SurveyPlanet, users can choose from ten different survey themes for free along with creating custom themes that can be customized by selecting their own fonts, colours, and background images. Pro users can include photographs as well as opening and closing messages in their queries. Survey Planet’s surveys are compatible with smartphones, tablets, and desktop PCs and you can simply go into Preview mode before sharing your survey to see how it appears on various devices. With Survey Planet, you gain access to hundreds of question templates that have already been written and you can use these templates as it is or alter them with your own questions to make whole new surveys. Additionally, you can also customise your surveys by adding your own logo, linking to your own website, and redirecting participants to a personalised success URL. Read more | Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
14 Features
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13 Features
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| Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Online Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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| User Sentiments |
Not Available
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Ease of Use, Intuitive User Interface, Extensive Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Downtime, Lack of Advanced Features, Difficult Customization Options |
| Review Summary |
Not Available
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User reviews for Delighted highlight its ease of use, intuitive design, and comprehensive features for collecting and analyzing customer feedback. Users praise its user-friendly templates, fast setup, and integration with various tools like Slack and Salesforce. The platform is also commended for its responsiveness and helpful customer support. While Delighted is generally well-received, some users wish for more advanced reporting options and automation features. Despite these minor shortcomings, Delighted is consistently praised as a valuable tool for gathering real-time feedback and improving customer satisfaction. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Pro $15.00 $20.00 per month |
Free Free Premium $224.00 $224.00 per month Premium Plus Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Videos | Not Available |
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| Company Details | Located in: Marina Del Rey, California Founded in: 2011 | Located in: Palo Alto, California Founded in: 2013 |
| Contact Details |
+1 310-426-8928 |
Not available |
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