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Customer Thermometer logo

Customer Thermometer

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLegend logo
NPS Software

4.5 1,032 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Thermostat logo
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Overview

Description SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. Read more Thermostat is a robust Net Promoter Score (NPS) software, which uses simple yet detailed surveys to offer an accurate view of projected business growth. Several prominent companies such as Warner Music Group, Chatkit, eHealth, etc. depend on this platform’s expertly delivered services. The softwares one question functionality helps businesses eliminate long surveys and extract accurate customer feedback in an efficient manner. With comprehensive reporting facilities, Thermostat offers clear cut insights and various filters to assure easy access to multiple analyses in an instant. Also, users can store significant data in one place for unlimited durations to gain insight into trends over the years. The software is built to specifically create reports on NPS, letting businesses improve their decision-making skills in a planned way. Furthermore, Thermostat lets users easily set up their emails to receive regular updates regarding the latest scores and feedbacks. All processes within the platform are AI-powered and easily customisable letting businesses define fields to add specific categories and display scores with detailed views. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $40.83. Offers Free-forever plan.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    95%
  • Momentum
    64%
  • Popularity
    86%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    69%
SaaSworthy Awards # 3 Highly Rated # 4 Fastest Growing
Not Available

Features

Total Features
0 Features
16 Features
Common Features for All
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Text Analytics Improves customer engagement by analyzing the available text data
    Third-party Integration Offers synchronization with third-party applications
    Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.
    Anonymous Feedback Allows collecting feedback securely in a private manner by hiding the identity of the person
    Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
    Customer NPS Helps to track customer loyalty towards a specific brand or service
    Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    Email Surveys Helps to distribute a survey questionnaire to respondents and collect feedback via email
    Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task
    Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
    Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Site Intercept Survey Captures value from your website visitors with targeted, engaging messages
    Survey Builder Allows users to create surveys through a simple drag-and-drop or WYSIWYG editor
    Text Analytics Improves customer engagement by analyzing the available text data
    Third-party Integration Offers synchronization with third-party applications
    Web Pop-up Survey Often referred to as an on-site or on-page survey that helps you take feedback of your website visitors.
  • + 13 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.5/5 1,032 user ratings
    Not Available
    Rating Distribution
    • Excellent

      59.6%
    • Very Good

      33%
    • Average

      5.8%
    • Poor

      1%
    • Terrible

      0.6%
    Not Available
    User Sentiments

      Ease of Use, Visually Appealing Surveys, Variety of Question Types, Live Analytics

      Limited Features in Free Version, Data Export Restrictions, Lack of Customization Options, Occasional Technical Issues

      Not Available
    Review Summary

    SurveyLegend users praise its user-friendly interface, ease of use, comprehensive features, and excellent customer support. They appreciate the wide range of survey templates, customization options, and data analysis tools. Many users mention that SurveyLegend helped them create engaging surveys, collect valuable feedback, and gain actionable insights. Some users experienced minor glitches, but the majority agree that SurveyLegend offers a seamless and positive user experience. Overall, SurveyLegend is highly recommended for businesses seeking a reliable and user-friendly survey platform.

    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $15.00. Offers Free-forever plan.
    • Free Trial Not Available
    • Starts at $40.83. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter Free

    Pro $15.00 $19.00 per month

    Business $25.00 $39.00 per month

    Legendary $65.00 $89.00 per month

    Free Free

    Pro $40.83 $49.00 per month

    Premium $82.50 $99.00 per month

    Enterprise $165.83 $199.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 5 More
    Reporting
    + 3 More
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Malmo, Sweden - 211 22 Founded in: 2010

    Not available

    Contact Details

    +46-760 27 83 88

    https://www.surveylegend.com/

    Not available

    https://thermostat.io/

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