SurveyLegend vs CIOPulse Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLegend

NPS Software

4.5 1,032 user ratings

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CIOPulse

NPS Software

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Overview

Description	SurveyLegend provides insights into customers’ needs and expectations with its dynamic, eye-catching, and customisable survey creation service. The software allows you to create, design, and configure a survey for any kind of questions and then share them with your target audience via email, SMS, blogs, Facebook, or Twitter. The SurveyLegend platform then analyses the responses as they come in to give you insightful data analytics in real time. The survey creation service is available in four different packages – Free, Pro, Business, and Legendary, each with a ton of options for customisations. From unlimited questions for every survey to the freedom to create your own on any device using the drag-and-drop editor, SurveyLegend is a truly versatile tool. Read more	CIOPulse is an internal customer feedback system designed for CIOs and IT Service Delivery Managers who want to foster a customer-centric culture. CIOPulse's short, responsive, touch-enabled surveys look beautiful on all your customers' devices. Track and compare Net Promoter Scores for team members, teams, departments, customer groups, individual projects and IT overall. Display customer feedback live, enabling your support staff to immediately see how their behavior impacts service quality. Read more
Pricing Options	Free Trial Not Available Starts at $15.00. Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 60% Reviews 95% Momentum 64% Popularity 86%	78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 77% Reviews 60% Momentum 61% Popularity 65%
SaaSworthy Awards	# 3 Highly Rated # 4 Fastest Growing	Not Available

Features

Total Features	0 Features	9 Features
Common Features for All	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.	Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Customer NPS Helps to track customer loyalty towards a specific brand or service Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Feedback Management Assists in managing the feedback provided or received after accomplishing an assigned task Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Pulse Surveys Helps managers to measure employee satisfaction and health of the company on a time-to-time basis Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 1,032 user ratings	Not Available
Rating Distribution	Excellent 59.6% Very Good 33% Average 5.8% Poor 1% Terrible 0.6%	Not Available
User Sentiments	Ease of Use, Visually Appealing Surveys, Variety of Question Types, Live Analytics Limited Features in Free Version, Data Export Restrictions, Lack of Customization Options, Occasional Technical Issues	Not Available
Review Summary	SurveyLegend users praise its user-friendly interface, ease of use, comprehensive features, and excellent customer support. They appreciate the wide range of survey templates, customization options, and data analysis tools. Many users mention that SurveyLegend helped them create engaging surveys, collect valuable feedback, and gain actionable insights. Some users experienced minor glitches, but the majority agree that SurveyLegend offers a seamless and positive user experience. Overall, SurveyLegend is highly recommended for businesses seeking a reliable and user-friendly survey platform.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Starts at $15.00. Offers Free-forever plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter Free Pro $15.00 $19.00 per month Business $25.00 $39.00 per month Legendary $65.00 $89.00 per month	Business Others Corporate Others Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All SurveyLegend Alternatives	View All CIOPulse Alternatives