Freshdesk |
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more | At wrrk, believe that every company should have a world-class customer service organization. To make that a reality, it built an on-demand customer service team that provides white-glove support via email, chat, and phone. The team consists of knowledgeable customer service professionals who are dedicated to providing an excellent customer experience for companies of all sizes, from startups to large enterprises. Read more |
| Pricing Options |
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| SW Score & Breakdown |
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
8 Features
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4 Features
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| Common Features for All |
Alerts (Escalation)
Contract (SLA Management)
Customizable Branding
Document Storage
Knowledge Base
Known Issue Management
Macros (Templated Responses)
Social Media Integration
Ticket Management
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Alerts (Escalation)
Contract (SLA Management)
Customizable Branding
Document Storage
Knowledge Base
Known Issue Management
Macros (Templated Responses)
Social Media Integration
Ticket Management
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| Unique Features |
Multi-brand Help desk
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Multi-brand Help desk
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| Organization Types Supported |
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| Platforms Supported |
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| Modes of Support |
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| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Starter $19.00 $19.00 per month Standard $59.00 $59.00 per month Elite $149.00 $149.00 per month |
Platform $3.25 $3.25 USA Dedicated $4,200.00 $4,200.00 Global Dedicated $2,000.00 $2,000.00 |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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Not Available |
| Company Details |
Not available |
Located in: Austin, Texas Founded in: 2015 |
| Contact Details |
Not available |
Not available |
| Social Media Handles |
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