SugarCRM Survey Rocket vs Formbricks Comparison

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SugarCRM Survey Rocket

Survey/ User Feedback Software

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Formbricks

Survey/ User Feedback Software

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Overview

Description

Survey Rocket - a SugarCRM Survey Module is an ultimate solution to make your business more customer-centric. Now, ask all the questions that you have been meaning to and view the answers graphically for quick decision making. All the advanced survey automation features, net promoter score, survey templates, and more in a single tool. Send smart surveys to your customers, employees, vendors, and more to understand each and every relationship at a deeper level. Features like net promoter score, data piping, survey automation, skip logic, and more make Survey Rocket the best options available in the market for Sugar and Suite CRM users. You can create multiple types of surveys using our default templates, including email templates. These emails can also be used as survey invitations to Accounts, Contacts, Leads, and Users. From survey designing to analyzing the results, our Survey Rocket has all the features; small and big, to conduct a successful survey campaign among your target audience. Read more

Formbricks is transforming the experience management landscape with its privacy-first XM Suite, built on the largest open-source survey platform in the world. This innovative tool allows businesses to effortlessly gather feedback across websites, apps, and other digital touchpoints, providing deep insights into customer needs. Positioned as the open-source alternative to Qualtrics, Formbricks offers unparalleled flexibility and customization. Organizations can target specific website visitors, embed branded surveys in emails, and research user cohorts within their apps—all while ensuring GDPR compliance. The platform's open-source nature means businesses can easily integrate it into their existing tech stacks and tailor it to their unique requirements. By focusing on user engagement from the start, Formbricks enables companies to capture valuable insights, ask power users for detailed feedback, and understand how integral their services are to their customers. This makes Formbricks not just a tool, but a strategic partner in driving growth and enhancing user experience. Read more

Pricing Options

Free Trial Available
Starts at $158.25.

Free Trial Not Available
Offers Free-forever and Custom plan.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

89%
Reviews

60%
Momentum

62%
Popularity

67%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

60%
Momentum

63%
Popularity

70%

Features

Total Features	11 Features	7 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 8 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Pricing

Pricing Options	Free Trial Available Starts at $158.25.	Free Trial Not Available Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic $158.25 $189.00 per month Professional $183.25 $219.00 per month Ultimate $208.25 $249.00 per month	Free (Formbricks Cloud) Free Startup (Formbricks Cloud) Others Scale (Formbricks Cloud) Others Enterprise (Formbricks Cloud) Custom Community Edition (Self-hosting) Free Enterprise Edition (Self-hosting) Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SurveyRock 4.5 80 ratings SugarCRM Survey Rocket Vs SurveyRock SmartSurvey 4.6 202 ratings SugarCRM Survey Rocket Vs SmartSurvey SurveyNuts 4.3 30 ratings SugarCRM Survey Rocket Vs SurveyNuts SurveyMethods 4.8 72 ratings SugarCRM Survey Rocket Vs SurveyMethods QuestionPro 4.6 1,146 ratings SugarCRM Survey Rocket Vs QuestionPro	Surveyed SurveyMonkey 4.3 7,696 ratings Formbricks Vs SurveyMonkey UserFeedback UserFace Formbricks Vs UserFace SmartSurvey 4.6 202 ratings Formbricks Vs SmartSurvey
	View All SugarCRM Survey Rocket Alternatives	View All Formbricks Alternatives