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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Successware is a business management programme that assists electrical, plumbing, HVAC, and roofing contractors with scheduling, accounting, sales, marketing, and other tasks. Customer data such as address, phone number, equipment age and condition, membership status, and repair history can be collected using the customer relationship management (CRM) module. It enables supervisors to dispatch technicians across jobs based on their projected arrival time and to send real-time updates to them regarding new assignments and scheduling modifications. Employees can use Successware to find sales opportunities, calculate job pricing, build marketing campaigns, and send customer maintenance reminders. The software enables businesses to accept payments via a variety of methods, including credit cards and ACH transfers. ADP, Intuit QuickBooks Payroll, OnPoint, Podium, Customer Lobby, Dropbox, PulseM, ReviewBuzz, and other third-party programmes can all be integrated with Successware. Inventory management, reporting, data import/export, reputation management, callback tracking, invoicing, performance tracking, billing, and document storage are some of the other features of Successware. Read more | With mobile tools, artificial intelligence (AI), machine learning, and the Internet of Things, the SAP Field Service Management solution enables technicians to improve customer satisfaction.With innovative technology and a thorough grasp of client needs, connect the whole field service management value chain.It has a vast list of features such as - Improve first-time fix rates by using mobile technologies and AI-based recommendations to swiftly find the best experts and ensure the proper components are on hand to avoid repeat visits. Integrate front-office and back-office operations to accelerate service execution and enable effective cooperation while keeping consumers informed. Reduce field service expenses and boost income. AI-based systems to optimise scheduling, planning, and dispatching in real time. One of their most beneficial features is their real-time field service - With standardised and customizable analytics and reporting, you can make timely decisions and identify problems. Examine and analyse vital performance metrics for your jobs and business. Observe the terms of service level agreements (SLAs).Boost productivity, properly allocate service teams, and make decisions based on real-time information to improve customer happiness and revenue. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
8 Features
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10 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Successware Custom |
SAP Field Service Management Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
+ 1 More
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+ 1 More
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| Company Details | Located in: Columbia, Maryland | Located in: Walldorf, Germany |
| Contact Details |
+1 888-272-8009 |
Not available https://www.sap.com/products/field-service-management.html?btp=b9aa86f0-b3bc-4ce1-aaca-adc65f1b1643 |
| Social Media Handles |
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Not available |
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