Squadcast vs Zenduty Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Squadcast

Incident Management Software

4.6 300 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zenduty

Incident Management Software

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Overview

Description

Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. Read more

Zenduty is built for the speed of DevOps. It reduces downtime by 50-90%. It creates complex routing rules depending on the service, data, context and the time of the day. Noise and false alarms are suppressed. You can easily create on-call rotations and escalation policies for teams with overrides and vacation allocation to ensure that no alert gets unchecked. There is a provision for an intelligent context where you can zero in on the root cause in seconds. Zenduty can enable you to identify the best path to resolution with Autopilot AI. Advanced analytics and reporting provide insights into team, service and user performance. One of the best features of Zenduty’s is its incident prediction engine which allows you to plan your response in advance in case of major outages. You can integrate API for creating alerts from your application source. There are already over 100+ integrations and counting. Read more

Pricing Options

Free Trial Available
Starts at $9.00. Offers Free-forever plan.

Free Trial Available
Starts at $5.00. Offers Free-forever plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

82%
Momentum

67%
Popularity

82%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

79%
Popularity

82%

Features

Total Features	7 Features	12 Features
Common Features for All	Audit Trail A record of changes made in chronological order of a user or activity Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Safety Management Precautionary measure to ensure the risks are estimated and mitigated Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 4 More - Show Less	Audit Trail A record of changes made in chronological order of a user or activity Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps Safety Management Precautionary measure to ensure the risks are estimated and mitigated Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 9 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 300 user ratings	Not Available
Rating Distribution	Excellent 66% Very Good 29.3% Average 3.3% Poor 1% Terrible 0.3%	Not Available
User Sentiments	On-Time Alerts, Extensive Integrations, Cost-Effective Pricing, User-Friendly Interface Mobile App Issues, Confusing On-Call Scheduling, Repetitive Alerts, Limited Customization Options	Not Available
Review Summary	Reviewers commend Squadcast's user-friendly interface, intuitive design, and ease of use, making it accessible to users of all technical backgrounds. It's lauded for its robust features, including high-quality audio and video recording, screen sharing, and editing capabilities. Many reviewers appreciate the reliability and stability of the platform, ensuring seamless recording sessions and effortless collaboration. The customer support team is frequently praised for their responsiveness, helpfulness, and willingness to go the extra mile to resolve any issues promptly.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $9.00. Offers Free-forever plan.	Free Trial Available Starts at $5.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Essential Free Pro $9.00 $12.00 per user / month Enterprise $19.00 $25.00 per user / month	Free Free Starter $5.00 $6.00 per user / month Growth $14.00 $16.00 per user / month Enterprise $21.00 $25.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	StatusCast Incident Management Squadcast Vs StatusCast Incident Management Opsgenie 4.6 364 ratings Squadcast Vs Opsgenie PagerDuty 4.5 2,076 ratings Squadcast Vs PagerDuty Mission Manager 5 1 ratings Squadcast Vs Mission Manager Incident.io 4.9 126 ratings Squadcast Vs Incident.io	PagerDuty 4.5 2,076 ratings Zenduty Vs PagerDuty Opsgenie 4.6 364 ratings Zenduty Vs Opsgenie StatusCast Incident Management Zenduty Vs StatusCast Incident Management AlertOps 4.7 111 ratings Zenduty Vs AlertOps PagerTree 5 1 ratings Zenduty Vs PagerTree
	View All Squadcast Alternatives	View All Zenduty Alternatives