Spotler CRM vs iService Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spotler CRM

CRM Software

4.6 143 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

iService

CRM Software

5 1 user ratings

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Overview

Description

Introducing Spotler CRM, the ultimate solution for B2B marketing teams. Are they tired of juggling multiple software and wasting precious time on mundane tasks? Well, Spotler CRM is here to revolutionize the way they do business! With Spotler CRM, building long-lasting relationships becomes second nature. It empowers their team to effortlessly manage customer interactions, nurture leads, and track opportunities, all in one centralized platform. Say goodbye to scattered information and missed opportunities. Spotler CRM helps they streamline their sales process, so they can focus on what really matters closing deals! But that's not all. They understand that pricing plays a crucial role in their decision-making process. That's why Spotler CRM offers they the same unbeatable technology and dedicated team, at a price that won't break the bank. They believe that every B2B marketer deserves the best tools to succeed, regardless of their budget. What sets Spotler CRM apart is its seamless integration into our comprehensive marketing suite. Now, they can enjoy the benefits of a complete ecosystem designed exclusively for B2B marketers. From email campaigns to lead generation, social media management to analytics, Spotler CRM is their one-stop solution to drive their business forward. But don't just take our word for it. Join the ranks of thousands of satisfied customers who have witnessed the power of Spotler CRM. This professional and informative approach ensures that they are equipped with all the knowledge and support needed to make the most out of our platform. They're not just buying a product, but investing in a partner dedicated to their success. Read more

iService is a revolutionary platform that provides a seamless and efficient process for customer service interactions. It connects customers to suitable agents at the right time and through the right channel, streamlining interactions with customers, prospects, and operational systems. The platform offers advanced productivity tools, including an automated email queuing and assignment system, an intuitive user interface, and a comprehensive knowledge base. iService Chat enables website visitors to engage in real time, improving the quality of service and closing sales. By using iService, businesses can save time and resources while providing high-quality customer service. Read more

Pricing Options

Free Trial Available
Starts at $43.00.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

72%
Momentum

61%
Popularity

64%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

61%
Momentum

62%
Popularity

67%

Features

Total Features	21 Features	13 Features
Common Features for All	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. + 12 More - Show Less	Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Document Management Ability to store and manage various information and documents in electronic format. Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. + 8 More - Show Less
Unique Features	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	AI Assistant AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more. Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Customization Helps to customize the system for use in industry-specific use cases IoT Integration Leveraging Internet of Things devices for enhanced data collection and analysis Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 143 user ratings	5/5 1 user ratings
Rating Distribution	Excellent 67.1% Very Good 25.9% Average 7% Poor 0% Terrible 0%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
Review Summary	User reviews of Spotler CRM (formerly Really Simple Systems) generally praise its ease of use, intuitive interface, and affordable pricing. This CRM is particularly appealing for small businesses looking for a simple solution to manage contacts, track tasks, and monitor sales pipelines. While users appreciate the customizable features and helpful customer support, some have noted limitations with the marketing module and the reporting tool. Some users also expressed a desire for enhanced search functionality and more robust integration options.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $43.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	FREE TRIAL Others PROFESSIONAL $43.00 $43.00 per user / month Enterprise $64.00 $64.00 per user / month	iService Custom
	View Detailed Pricing	View Detailed Pricing

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