SpiceCSM Engagement Suite vs Snapforce CRM Comparison

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SpiceCSM Engagement Suite

CRM Software

4.5 11 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Snapforce CRM

CRM Software

4.3 26 user ratings

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Overview

Description

SpiceCSM Engagement Suite software is an All-in-one platform used to manage customer journey. The software offers a Data Integration platform to pull data from many systems into one applications. The drag-and-drop Process editor tool used to increase data integrity, and security with external data connection. The Reporting tool used to measure the performance of business via dashboards in real-time. Small, Medium companies make use of the software. Read more

Snapforce CRM software is a platform used to manage entire business. Track and record all company Emails, Phone calls, Video Chats, Faxes, SMS Messages and more with quality integrations. Manage your orders and payments with Price Quotes, Sales Orders, Invoicing, and Payments. Measure the performance of business with custom reports. It integrates with Constant Contact, MailChimp, and more. Marketers, Small and Medium companies make use of the software. Read more

Pricing Options

Free Trial Not Available
Starts at $90.00.

Free Trial Not Available
Starts at $12.00.

SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

74%
Reviews

70%
Momentum

60%
Popularity

60%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

72%
Momentum

63%
Popularity

74%

Features

Total Features	5 Features	8 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity + 2 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 11 user ratings	4.3/5 26 user ratings
Rating Distribution	Excellent 54.5% Very Good 36.4% Average 9.1% Poor 0% Terrible 0%	Excellent 65.4% Very Good 19.2% Average 3.8% Poor 0% Terrible 11.5%
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Pricing

Pricing Options	Free Trial Not Available Starts at $90.00.	Free Trial Not Available Starts at $12.00.
Pricing Plans Monthly Plans Annual Plans	Professional $90.00 $100.00 per user / month Enterprise $117.00 $130.00 per user / month	Snapforce CRM $12.00 $12.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SimpleCRM 4.4 16 ratings SpiceCSM Engagement Suite Vs SimpleCRM webCRM 4.6 36 ratings SpiceCSM Engagement Suite Vs webCRM CRM.io by 500apps 5 2 ratings SpiceCSM Engagement Suite Vs CRM.io by 500apps SalesCRM SpiceCSM Engagement Suite Vs SalesCRM DigitalCRM.com SpiceCSM Engagement Suite Vs DigitalCRM.com	CRM.me 4.6 24 ratings Snapforce CRM Vs CRM.me DigitalCRM.com Snapforce CRM Vs DigitalCRM.com webCRM 4.6 36 ratings Snapforce CRM Vs webCRM SimpleCRM 4.4 16 ratings Snapforce CRM Vs SimpleCRM CRM.io by 500apps 5 2 ratings Snapforce CRM Vs CRM.io by 500apps
	View All SpiceCSM Engagement Suite Alternatives	View All Snapforce CRM Alternatives