Spechy vs ContactLogix Comparison

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spechy

Call Center Software

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ContactLogix

Call Center Software

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Overview

Description

We have used the most compatible, proven, up-to-date and new technologies for your Call Center. Our priority is to ensure security in the call center, so we have implemented known security standards. We added advanced omnichannel capabilities over traditional call center processes. Read more

ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

67%
Popularity

73%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

60%
Momentum

62%
Popularity

62%

Features

Total Features	6 Features	2 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls + 3 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Spechy Custom	ContactLogix Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	My Hotline Spechy Vs My Hotline Call Center Studio 4.8 130 ratings Spechy Vs Call Center Studio XCALLY 4.9 86 ratings Spechy Vs XCALLY Novanet Cloud Contact Center Spechy Vs Novanet Cloud Contact Center TelebuHub Spechy Vs TelebuHub	Volie TelebuHub ContactLogix Vs TelebuHub DialedIn 4.8 45 ratings Vonage Contact Center 4.3 131 ratings uContact 4.7 55 ratings ContactLogix Vs uContact
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