Spechy vs BenefitCall Comparison

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spechy

Call Center Software

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BenefitCall

Call Center Software

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Overview

Description

We have used the most compatible, proven, up-to-date and new technologies for your Call Center. Our priority is to ensure security in the call center, so we have implemented known security standards. We added advanced omnichannel capabilities over traditional call center processes. Read more

BenefitCall, thanks to the use of special telephone numbers in each campaign, the effects of which you track, assigns telephone calls to the advertising sources responsible for obtaining them. The tracking code placed on the website dynamically converts the real phone number to one of the special numbers. These numbers are displayed depending on how the user reached the website. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available

SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

60%
Momentum

67%
Popularity

73%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

60%
Momentum

62%
Popularity

64%

Features

Total Features	6 Features	5 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls + 3 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Not available

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available
Pricing Plans Monthly Plans Annual Plans	Spechy Custom	Mini Others Standard Others
	View Detailed Pricing	View Detailed Pricing

Alternatives

	My Hotline Spechy Vs My Hotline Call Center Studio 4.8 130 ratings Spechy Vs Call Center Studio XCALLY 4.9 86 ratings Spechy Vs XCALLY Novanet Cloud Contact Center Spechy Vs Novanet Cloud Contact Center TelebuHub Spechy Vs TelebuHub	Funnel Phones BenefitCall Vs Funnel Phones TrackBiz TeleCapture 4.9 7 ratings CallRoot 3.3 3 ratings Tracking Sales Calls BenefitCall Vs Tracking Sales Calls
	View All Spechy Alternatives	View All BenefitCall Alternatives