Solve360 vs CRM and Deals for Zendesk Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Solve360

CRM Software

4.5 161 user ratings

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CRM and Deals for Zendesk

CRM Software

4.7 14 user ratings

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Overview

Description

Solve CRM is an online platform for both CRM and contact management. You can manage all your team activities and prioritize them for ensuring orderliness and proper control. Solve CRM does appointment management, group management, lead management. It supports email marketing. Solve CRM comes with customer pipeline, prospecting tools, shared contacts, advanced search/filter options. Read more

With CRM and Deals for Zendesk, can revolutionize sales process. This powerful add-on enables customer service team to close deals right from their tickets. They can now keep track of leads easily, view customer profiles with all the data in one place, and always be up to date on the most recent customer interactions to ensure higher satisfaction ratings. It provides real-time insights so that customers are better informed about new offers or discounts that might interest them, making sure no opportunity is lost. Moreover, conversion is smoother than ever with the simplest lead management system imaginable! Plus, this add-on has an integrated analytics feature to help understand which deals were closed and where prospects fall off in the process. Make it easier to improve sales efficiency with CRM and Deals for Zendesk today! Read more

Pricing Options

Free Trial Available
Starts at $25.00.

Free Trial Not Available
Starts at $6.00.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

77%
Momentum

60%
Popularity

70%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

71%
Reviews

68%
Momentum

61%
Popularity

63%

Features

Total Features	18 Features	4 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 13 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Collaboration Tools Interactive tools meant to make the application highly collaborative and encourage teamwork Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Segmentation Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Lead Management A systemized and organized way of managing all your leads and their conversation. List Management Enables management of multiple lists and communications with them Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Opportunity Management Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle. Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity Real-time Data Sync Allows to synchronize with other systems for up-to-date information across platforms Referral Tracking Track and manage your referred customers. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close Territory Management Helps to assign, manage sales territories and conveniently track their progress + 1 More - Show Less
Unique Features	Customization Helps to customize the system for use in industry-specific use cases Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Customization Helps to customize the system for use in industry-specific use cases Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.5/5 161 user ratings	4.7/5 14 user ratings
Rating Distribution	Excellent 59.6% Very Good 31.7% Average 6.8% Poor 1.9% Terrible 0%	Excellent 71.4% Very Good 28.6% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $25.00.	Free Trial Not Available Starts at $6.00.
Pricing Plans Monthly Plans Annual Plans	Solve CRM $25.00 $25.00 per user / month Solve Client Manager $25.00 $25.00 per user / month Both Products $50.00 $50.00 per user / month	Lite $6.00 $6.00 per user / month Pro $9.00 $9.00 per user / month Enterprise $59.00 $59.00 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	SalesCRM Solve360 Vs SalesCRM Simply CRM 4.9 145 ratings Solve360 Vs Simply CRM DigitalCRM.com Solve360 Vs DigitalCRM.com SimpleCRM 4.4 16 ratings Solve360 Vs SimpleCRM webCRM 4.6 36 ratings Solve360 Vs webCRM	CRM.io by 500apps 5 2 ratings CRM and Deals for Zendesk Vs CRM.io by 500apps webCRM 4.6 36 ratings CRM and Deals for Zendesk Vs webCRM Maximizer CRM 4.7 23 ratings CRM and Deals for Zendesk Vs Maximizer CRM Cool Life CRM 4.3 18 ratings CRM and Deals for Zendesk Vs Cool Life CRM SalesCRM CRM and Deals for Zendesk Vs SalesCRM
	View All Solve360 Alternatives	View All CRM and Deals for Zendesk Alternatives