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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SolarWinds RMM logo
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PRTG Network Monitor logo
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Overview

Description SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more PRTG Network Monitor is a comprehensive network monitoring software that helps organisations keep their systems, devices, traffic and applications free from any troubles. The software provides powerful and easy-to-use solutions to businesses of all sizes. In an organisation’s network, it focuses on the bandwidth, database, running applications, cloud storage, server, LAN and Simple Network Management Protocol, ensuring seamless operations. PRTG Network Monitor integrates with pre-existing components of users’ network and analyses live status information to provide the best solutions. The software is customisable and its functionalities can be extended for using HTTP API and custom sensors. PRTG Network Monitor is an AI-based platform that automatically solves cluster failover solutions avoiding any delay. The software can monitor several networks in different locations and within the organisation with PRTG Remote Probes. It provides in-depth reports based on live and historical data monitoring, enabling users to take the right action at the right time. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $1750.00. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    71%
  • Momentum
    60%
  • Popularity
    83%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    72%
  • Popularity
    68%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 133 user ratings
4.4/5 1,786 user ratings
4.8/5 1,987 user ratings
Rating Distribution
  • Excellent

    57.9%
  • Very Good

    34.6%
  • Average

    4.5%
  • Poor

    2.3%
  • Terrible

    0.8%
  • Excellent

    63.2%
  • Very Good

    26.4%
  • Average

    4.9%
  • Poor

    1.5%
  • Terrible

    4%
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
User Sentiments

    Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support

    Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration

    Ease of Use, Comprehensive Monitoring Capabilities, Extensive Customizability, Effective Alerting System

    Limited Linux Support, Occasional Performance Issues, Steep Learning Curve, Sensor-Based Pricing Model

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

Review Summary

Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.

PRTG Network Monitor garners praise for its comprehensive monitoring capabilities, customizable alerts, and user-friendly interface. Reviewers appreciate its ability to monitor various aspects of IT infrastructure, including network performance, server uptime, and application availability. They also highlight the customizable dashboards and reporting features that enable tailored monitoring and analysis. However, some users mention occasional performance issues and a learning curve associated with setting up complex monitoring scenarios. Overall, PRTG Network Monitor is well-received for its robust monitoring features and customization options, making it a reliable choice for IT professionals seeking a comprehensive monitoring solution.

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $1750.00. Offers Custom plan.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

SolarWinds Remote Monitoring and Management Custom

PRTG 500 $1,750.00 $1,750.00

PRTG 1000 $3,200.00 $3,200.00

PRTG 2500 $6,500.00 $6,500.00

PRTG 5000 $11,500.00 $11,500.00

PRTG XL1 $15,500.00 $15,500.00

PRTG Enterprise Custom

NinjaOne Custom

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
+ 11 More
PRTG Network Monitor screenshot
+ 1 More
Alerts
+ 3 More
Videos Video Thumbnail Video Thumbnail
+ 2 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Austin, TX Located in: Nuremberg, Germany Founded in: 1997 Located in: Austin, TX
Contact Details

+61 (0)2 8412 4905

https://www.solarwindsmsp.com/products/rmm

+49 911 93775-0

https://www.paessler.com/prtg

+1 888 542-8339

https://www.ninjaone.com/

Social Media Handles

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