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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartSurvey logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey Enterprise logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Cognito Forms

Online Form Builder Software

4.5 541 user ratings

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Overview

Description A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more SurveyMonkey Enterprise is a specially designed survey management platform built for businesses. Feedback-related data can be monitored within the software in a safe and secure manner, via top graded data-encryption facilities, SSAE-16 SOCII and SSO compliant data centers. It also offers active commitments to GDPR and HIPAA compliance. A single dashboard featured by SurveyMonkey Enterprise, enables admins to leverage advanced visibility and control over the collected data and also make sure that they are both secure and accessible. Users can also merge the collected information with pre-existing data via APIs and integrations with external platforms like Marketo, Microsoft Power BI etc. Further, HR administrators can use the solution to improve in-house employee experience by collecting candid feedback from them. Organizations can optimize the software to make feedback a part of their everyday business, they can set up strict policies, migrate or onboard users at scale and protect collected records. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    83%
  • Momentum
    68%
  • Popularity
    83%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    78%
  • Momentum
    62%
  • Popularity
    63%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    89%
SaaSworthy Awards # 10 Highly Rated # 15 Fastest Growing
Not Available
# 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 202 user ratings
4.6/5 276 user ratings
4.5/5 541 user ratings
Rating Distribution
  • Excellent

    72.3%
  • Very Good

    20.8%
  • Average

    2.5%
  • Poor

    2%
  • Terrible

    2.5%
  • Excellent

    69.9%
  • Very Good

    24.6%
  • Average

    4%
  • Poor

    1.1%
  • Terrible

    0.4%
  • Excellent

    69.9%
  • Very Good

    17.4%
  • Average

    6.8%
  • Poor

    2%
  • Terrible

    3.9%
User Sentiments

    Ease of use, Excellent Customer Support, Professional-looking Surveys, Comprehensive Data Analysis and Reporting

    Limited Features in Free Plan, Confusing Navigation, Data Download Issues, Lack of Advanced Question Piping

    Not Available

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary

SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users.

Not Available

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Basic Free

Professional Others

Business Others

Enterprise Custom

Student, Academic and Not-for-profit plans Custom

Enterprise Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots SmartSurvey screenshot
+ 6 More
SurveyMonkey Enterprise Not Available
Videos Video Thumbnail Video Thumbnail Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Gloucestershire, United Kingdom Founded in: 2004 Located in: San Mateo, California Located in: Columbia, South Carolina Founded in: 2013
Contact Details

0800 0937 822

https://www.smartsurvey.co.uk/

Not available

https://www.surveymonkey.com/mp/enterprise/

Not available

https://www.cognitoforms.com

Social Media Handles

Not available

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