SmartSurvey vs FeedBear Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartSurvey

Survey/ User Feedback Software

4.6 202 user ratings

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FeedBear

Survey/ User Feedback Software

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Overview

Description	A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more	Feedbear is a tool that helps you get feedback from your users so you can better understand what they like and don’t like so you can improve your product, gain their trust, and build better relationships with customers. All the feedback users provide is integrated into a central dashboard. You can connect multiple apps into this dashboard so you can bring together all the feedback you have from different sources into one place. Feedbear also provides the ability for customers to vote on their favorite ideas with a simple thumbs up or down. This helps you prioritize which pieces of feedback or new features you should work on. Using Feedbear, you can also let customers who have submitted feedback know the status of it: whether you plan to work on it, whether you have started working on it or not, and whether you’ve completed it. Read more
Pricing Options	Free Trial Available Offers Free-forever and Custom plan.	Free Trial Not Available Starts at $9.00. Offers Free-forever plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 83% Momentum 68% Popularity 83%	73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 69% Reviews 60% Momentum 63% Popularity 67%
SaaSworthy Awards	# 10 Highly Rated # 15 Fastest Growing	Not Available

Features

Total Features	16 Features	4 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 13 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 1 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 202 user ratings	Not Available
Rating Distribution	Excellent 72.3% Very Good 20.8% Average 2.5% Poor 2% Terrible 2.5%	Not Available
User Sentiments	Ease of use, Excellent Customer Support, Professional-looking Surveys, Comprehensive Data Analysis and Reporting Limited Features in Free Plan, Confusing Navigation, Data Download Issues, Lack of Advanced Question Piping	Not Available
Review Summary	SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users.	Not Available
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Pricing

Pricing Options	Free Trial Available Offers Free-forever and Custom plan.	Free Trial Not Available Starts at $9.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Basic Free Professional Others Business Others Enterprise Custom Student, Academic and Not-for-profit plans Custom	Essential Free Startup $9.00 $12.00 per month Company $19.00 $23.00 per month Unlimited $49.00 $59.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	QuestionPro 4.6 1,146 ratings SmartSurvey Vs QuestionPro SurveyMonkey 4.3 7,696 ratings SmartSurvey Vs SurveyMonkey Key Survey Software SmartSurvey Vs Key Survey Software Surveyed SurveyMonkey Enterprise 4.6 276 ratings SmartSurvey Vs SurveyMonkey Enterprise	GetFeedy Feedbee FeedBear Vs Feedbee Feedbackery FeedBear Vs Feedbackery Feedbacks FeedBear Vs Feedbacks Feedback Fish FeedBear Vs Feedback Fish
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