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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartServ logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description SmartServ is an interactive field service monitoring software that can be used to connect, manage and automate business processes across the organisation. Data-driven insights offered by the software, helps users get access to detailed information about their customers in a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together in an efficient manner, communicate with each other in real-time. Admins can also define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports offered by the solution, helps organisations get insights into sales, operations, marketing and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered by the software. Read more Comet Suite is the foundation on which our current flagship programme, Mobile Workforce Plus, is built. Our original product line includes a variety of features to help you keep track of your fleet's performance, your employees' whereabouts during work hours, and the location of your company's assets. Discover the many features of our classic Comet Suite product line. We're happy to continue offering all of the assistance you need to get the most out of our original software products. Comet Suite is the foundation on which our current flagship programme, Mobile Workforce Plus, is built. Our original product line includes a variety of features to help you keep track of your fleet's performance, your employees' whereabouts during work hours, and the location of your company's assets. In near real-time, see where your personnel and assets are. Additionally, create the most efficient routes for drivers to save time and money. Cull your people and/or vehicles into distinct groupings to make reporting and identifying them easier. Employees have the ability to Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    76%
  • Momentum
    62%
  • Popularity
    81%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    70%
  • Momentum
    60%
  • Popularity
    62%

Features

Total Features
9 Features
8 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 6 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.6/5 68 user ratings
    4.3/5 7 user ratings
    Rating Distribution
    • Excellent

      67.6%
    • Very Good

      23.5%
    • Average

      7.4%
    • Poor

      0%
    • Terrible

      1.5%
    • Excellent

      28.6%
    • Very Good

      71.4%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    Pricing Plans
    Monthly Plans Annual Plans

    SmartServ Custom

    Comet Ez Others

    Comet Tracker Others

    Comet Mobile Worker Others

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: Seattle, Washington Located in: Tampa, Florida
    Contact Details

    +1 206-826-9074

    https://www.smartserv.io/

    +1 888-732-6638

    https://www.actsoft.com/products/comet-suite/

    Social Media Handles

    Not available

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