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Overview

Description Smartling is a language translation and content localisation platform that helps local businesses to reach out the global audiences in their native languages. Trusted by 100+ brands, this platform delivers omnichannel brand experiences that facilitate global growth. Smartling simplifies the complexities of managing multilingual content at scale. It helps to centralise a company’s linguistic assets under one platform and integrates them directly with the tech stack. By doing so, a company can have direct access to Smarrling’s network of professional translators. This software also helps companies with end-to-end translation management. Further, this well-equipped language translation software that offers visual context, quality checks and endless productivity tools enable brands to streamline translation projects. Since personalised content is more appreciated by customers, it provides a full-service translation hub for localising content. Smartling also provides automation and integration. This software can deploy new content faster by using its Translation APIs, web proxies and integrations alike. Moreover, the CAT tool of Smartling can help to translate visual context, memory and linguistic assets. Read more XTM is the world’s leading cloud-based enterprise translation management solution with an integrated CAT tool. With XTM you don't have to worry about missed deadlines. Set due dates for the whole project or for individual workflow steps in different languages. Then XTM will remind all the key people when a deadline is approaching or a task is overdue. Translation memory is at the core of cost-effective translation management. TM stores combined source and target texts. When a previously translated sentence or a similar one is encountered in a new text, the TM returns a match. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $500.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $61.00. Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 487 user ratings
4.5/5 105 user ratings
Rating Distribution
  • Excellent

    68.6%
  • Very Good

    26.5%
  • Average

    3.3%
  • Poor

    0.6%
  • Terrible

    1%
  • Excellent

    70.5%
  • Very Good

    19%
  • Average

    5.7%
  • Poor

    1.9%
  • Terrible

    2.9%
User Sentiments

    User-Friendly Interface, Extensive API Integrations, Robust Translation Memory, Excellent Customer Support

    Confusing User Interface, Limited Reporting Features, Issues with Specific Integrations, Lack of Offline Functionality

    Reliable Translation Memory, Extensive File Format Support, Customizable Workflows, Excellent Customer Support

    Occasional Performance Issues, Limited Reporting Functionality , User Interface Issues, Complex Configuration

Review Summary

Overall, Smartling garners mixed reviews from users. While some users applaud its user-friendly interface, translation accuracy, and customer support, others express concerns regarding its pricing, limited features, occasional technical glitches, and subpar project management capabilities. Many users recommend the platform for small to medium-sized businesses seeking reliable translation services, but they caution larger enterprises to consider more robust alternatives.

User reviews of XTM Cloud highlight its strengths in project management, translation memory, and customer support. Users appreciate the platform's versatility, particularly its ability to integrate with various systems and handle diverse file formats. However, some users express concerns about the user interface, which can be overwhelming for newcomers and could benefit from a modern refresh. Additionally, some users find the reporting capabilities and terminology management functionalities to be lacking. While XTM Cloud offers a robust solution for translation management, it continues to undergo development to address user feedback and enhance its overall experience.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $500.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $61.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Core Custom

Growth Custom

Enterprise Custom

Essential $500.00 $500.00

Premium Others

XTM Cloud Group $61.00 $68.00 per month

XTM Private Cloud Custom

XTM Cloud Enterprise $351.00 $399.00 per user / month

 
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Vendor information

Company Details Located in: New York, New York Located in: Rochester, New York
Contact Details

1 (866) 707-6278

https://www.smartling.com/

+1 (650) 614-1831

https://xtm.cloud/

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