Zoho Desk |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Get Free Advice
|
| Description | SmarterTrack help desk software revolutionizes customer service by improving productivity, reducing support costs, and centralizing communication for analysis and compliance. This user-friendly platform empowers businesses to offer unparalleled support while making the best use of their employees. With SmarterTrack, every interaction is streamlined, ensuring that customer inquiries are resolved quickly and efficiently. This not only enhances customer satisfaction but also frees up valuable time for employees to focus on other tasks. By consolidating all communication in one location, SmarterTrack provides a comprehensive overview of customer interactions, making it easier to identify trends, resolve issues proactively, and ensure compliance with regulatory requirements. Perfect for businesses looking to enhance their customer service without increasing expenses, SmarterTrack is the ultimate tool for transforming customer support into a seamless, efficient, and cost-effective operation. Read more | devContact helps All the issues reported via mobile devices and emails are lodged into the system and are made available through simple yet intelligent issue tracking screens. Customers can attach screenshots from their mobile gallery to help you diagnose and fix issues faster. Device and app logs can be fetched anytime by your support team to help your technical team with issue resolution. Built-In FAQs help your user search problems and find solutions without having to reach out to your support team. Manage your FAQs through the admin dashboard anytime and anywhere. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
15 Features
|
9 Features
|
| Common Features for All |
Alerts (Escalation)
Automated Routing
Community Forums
Contract (SLA Management)
Customizable Branding
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Surveys & Feedback
Ticket Management
|
Alerts (Escalation)
Automated Routing
Community Forums
Contract (SLA Management)
Customizable Branding
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Macros (Templated Responses)
Multi-Channel Communication
Self Service Portal
Surveys & Feedback
Ticket Management
|
| Unique Features |
Multi-language Support
|
Multi-language Support
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| User Rating |
|
Not Available
|
| Rating Distribution |
|
Not Available
|
| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
SmarterTrack Hosted $20.00 $20.00 per user / month SmarterTrack Professional Others SmarterTrack Enterprise Others |
devContact Free |
|
View Detailed Pricing
|
View Detailed Pricing
|
| Screenshots |
+ 7 More
|
Not Available |
| Company Details | Located in: Phoenix, Arizona |
Not available |
| Contact Details |
Not available https://www.smartertools.com/smartertrack/help-desk-software |
Not available |
| Social Media Handles |
Not available |
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
