SmartCOMM vs Feederloop Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartCOMM

Live Chat Software

4.7 15 user ratings

Get Free Advice

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Feederloop

Live Chat Software

Get Free Advice

Overview

Description

SmartCOMM software is a platform used to engage customers with interactive communications to increase ROI. The software offers tools like two-way customer conversations to increase customer satisfaction on the channels. Collaborate with teams to highlights changes and edits in a document for instant online approvals. Small, Medium companies make use of the software. Read more

Feederloop, a web technology company, offers solutions that enable businesses to improve their customer service and sales performance. Their suite of tools includes live video calls, co-browsing, and session replays that can be integrated into a company's website. By adding these features, companies can create engaging and interactive experiences for their customers, allowing them to better understand their needs and provide customized solutions. The live video call feature allows customers to interact with company representatives in real-time, while co-browsing enables agents to navigate the customer's website with them. Session replays provide insights into customer behavior and allow companies to identify areas where they can improve their service. These features ultimately help businesses to increase customer satisfaction and drive sales, by enhancing the overall customer experience. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $15.00.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

82%
Reviews

72%
Momentum

65%
Popularity

64%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

75%
Reviews

60%
Momentum

60%
Popularity

62%

Features

Total Features	5 Features	4 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Not available
Platforms Supported	SaaS/Web/Cloud	Not available
Modes of Support	Online	Not available

Reviews & Ratings

User Rating	4.7/5 15 user ratings	Not Available
Rating Distribution	Excellent 73.3% Very Good 26.7% Average 0% Poor 0% Terrible 0%	Not Available
	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $15.00.
Pricing Plans Monthly Plans Annual Plans	SmartCOMM Custom	Starter $15.00 $20.00 per month Business $48.00 $60.00 per month Pro $120.00 $150.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Smartchat LiveChat 4.5 1,736 ratings ChatFlow247 5 1 ratings Comm100 Live Chat 4.7 151 ratings Let's Connect 5 9 ratings	REVE Chat 4.2 38 ratings Feederloop Vs REVE Chat LiveChat 4.5 1,736 ratings Feederloop Vs LiveChat Webliveview raychat Feederloop Vs raychat Median CoBrowse 5 2 ratings Feederloop Vs Median CoBrowse
	View All SmartCOMM Alternatives	View All Feederloop Alternatives