Smartchat vs Airy Messenger Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartchat

Live Chat Software

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Airy Messenger

Live Chat Software

3.3 4 user ratings

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Overview

Description

Smartchat is a Live Chat Software used to generate leads from your website through a single powerful platform. Monitor and analyze details of your online traffic from a single view and engage with them via live chat in real-time 24/7. Receive real-time alerts to generate leads to make informed decisions. Small and Medium companies make use of the software. Read more

Airy Messenger is live chat software. A Conversational Data Platform to drive sales, improve marketing and provide better service. Airy continuously helps us get more value out of Messenger marketing and service, driving our customer acquisition costs down by 50%.Airy helped us automate and customize all interactions happening via Messenger. Read more

Pricing Options

Free Trial Available
Starts at $49.00.

Free Trial Not Available
Starts at $49.00. Offers Free-forever plan.

SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

60%
Momentum

63%
Popularity

65%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

79%
Reviews

66%
Momentum

63%
Popularity

71%

Features

Total Features	9 Features	4 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 1 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	3.3/5 4 user ratings
Rating Distribution	Not Available	Excellent 25% Very Good 0% Average 50% Poor 25% Terrible 0%
		Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $49.00.	Free Trial Not Available Starts at $49.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Startup $49.00 $49.00 per month Business $199.00 $199.00 per month	Free Free Basic $49.00 $49.00 per month Advanced $499.00 $499.00 per month Enterprise $999.00 $999.00 per month
	View Detailed Pricing	View Detailed Pricing

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	View All Smartchat Alternatives	View All Airy Messenger Alternatives