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Bot Platforms Software

4.7 104 user ratings

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Overview

Description SmartBots is a conversational AI-powered chatbot that helps to manage and optimize complex bots with ease. It comes with training, testing, validation and analytics modules, which have been designed and built in a way to improve bot performance. This software can be used in Biotech, Healthcare, Pharma, Insurance and Finance industries. These entities upon empowering advanced enterprise bots, leverages the power of performing NLP technology, which is capable of building Artificial Intelligence chatbots in different languages. This easy-to-use bot platform enables teams to use and collaborate further as per their requirements seamlessly. Moreover, one can rely on SmartBots when it comes to the bot building process. It supports full integration to SAP software suite and would launch the bot within a matter of days. Besides these, users can discover the powerful features of SmartBots conversational AI tool, and it offers an intelligent conversation system, an omnichannel platform, continuous learning facilities, system integration framework, Multi-NLU and more for the benefit of its users. Read more Chatfuel is a no-code bot-building platform that enables individuals and enterprises to create AI-powered conversational chatbots in real-time. This centralised chatbot platform turns out to be a great help for Facebook and Instagram messenger services, enabling users to streamline automated conversations in an efficient manner. ChatFuel with its integrated technologies turns out to be the best choice for renowned international companies like Greenpeace, Nissan, Nivea, MSNBC and National Geographic, among others. With features built for convenience and versatility, this chatbot platform allows users to create an approachable brand image. Chatfuel’s services offer 24/7 instant responses to customer queries with an 80% resolution rate, enabling brands to retain customers effectively. With a comprehensive library of templates to choose from, users get to customise the platform as per convenience and reflect on their brand’s theme in an efficient manner. Moreover, the chatbot also helps users attract leads and convert inquiring individuals into paying customers with immediate engagement. As a cost-effective platform, Chatfuel allows users to let chatbots engage in conversation with prospects, solve their issues and encourage product wise sales automatically. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
Not Available
4.7/5 104 user ratings
Rating Distribution
Not Available
  • Excellent

    74%
  • Very Good

    21.2%
  • Average

    2.9%
  • Poor

    0%
  • Terrible

    1.9%
User Sentiments
    Not Available

    Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Useful Chatbot Templates

    Limited Customization Options, Occasional Technical Issues, Limited Platform Support, Confusing User Interface for Complex Flows

Review Summary
Not Available

Chatfuel is a popular no-code chatbot platform praised for its user-friendly interface and ease of use, making it accessible even for non-coders. Users appreciate its ability to automate responses, streamline sales processes, and provide 24/7 support. Chatfuel seamlessly integrates with Messenger, WhatsApp, and other platforms, allowing businesses to engage with customers on their preferred channels. However, some users find limitations in the platform's functionality, particularly with data control and the lack of SMS marketing features.

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Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

SmartBots Custom

Free Free

Pro $15.00 $15.00 per month

Premium Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots SmartBots : Bot Creation screenshot
+ 1 More
Templates
+ 3 More
Videos Video Thumbnail
+ 2 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: McKinney, TX Founded in: 2018 Located in: San Francisco, California
Contact Details

+1-800-540-7723

https://www.smartbots.ai/

Not available

https://chatfuel.com/

Social Media Handles

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