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| Description | Skilljar is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Skilljar’s external LMS helps onboard customers and partners and turn them into experts on a product. Skilljar is purpose-built for external education. Employs best practice for using education to expand the impact of a business along the entire customer journey. Educating users at scale decreases the number of support calls while allowing CS teams to focus on strategically growing customer satisfaction, driving revenue, and increasing profitability. Trained customers are more likely to use a product, understand the value, and not churn. Integrate Skilljar data with CRM, marketing automation, and other customer-related platforms to provide actionable insights for improving customer success and growing a business. Create an ecosystem of trained and certified customers and partners. Turn customers into product experts and evangelists. Companies that care about product adoption and customer success as users of Skilljar are Tableau, DocuSign, Twilio, Procore, and Gong.io. Read more | The leading B2B customer education and external training platform supplier in the world is Thought Industries, with its headquarters in Boston, Massachusetts. Thought Industries transforms how businesses design, implement, and expand profitable, global online learning operations. These businesses range from mid market organisations to Fortune 500 companies. The platform is used by hundreds of clients and brands to connect with, educate, and involve their learning audiences. Businesses, organisations, and associations may provide their audiences with interesting, completely branded learning experiences by using enterprise-level delivery and monetization solutions. Every facet of online learning is enhanced by the Thought Industries platform's extensive capabilities.Organizations may build online courses, run online learning businesses, teach consumers, and enter the market rapidly and affordably thanks to robust, user-friendly technologies. Read more |
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Ease of Use, Excellent Customer Support, Extensive Integrations, Customizable Platform Limited Reporting Functionality, Limited Quiz Functionality, Outdated Interface, Lack of Certain Features |
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Skilljar users appreciate its user-friendly interface, comprehensive feature set, and excellent customer support. Many reviewers highlight its powerful reporting and analytics capabilities, which provide detailed insights into learner engagement and progress. The platform's customization options and flexibility also receive praise, allowing businesses to tailor the learning experience to their specific needs. Additionally, Skilljar's ability to integrate with various third-party tools and systems is a notable advantage. However, some users mention occasional technical glitches and the need for more detailed documentation to enhance its overall usability. |
Thought Industries is a Learning Management System (LMS) highly praised for its ease of use and robust functionality. Users appreciate the platform's seamless implementation, user-friendly interface, and wide range of features, particularly the Panorama feature which enables personalized learning experiences for customers. Thought Industries also receives positive feedback for its responsive support team and customer success managers. However, some users express concerns about limited add-on integration options and occasional data inaccuracies in reports. Overall, users find Thought Industries a valuable tool for streamlining training offerings and providing a unified learning experience for employees, customers, and partners. |
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Skilljar Custom |
Thought Industries Custom |
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| Company Details | Located in: Seattle, Washington Founded in: 2013 | Located in: Boston, Massachusetts Founded in: 2012 |
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+1 866-206-4011 |
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