Site24x7 vs ConnectWise Automate Comparison

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Site24x7

Network Monitoring Software

4.4 431 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ConnectWise Automate

Network Monitoring Software

4.2 302 user ratings

View Details

Overview

Description

Site24x7 Logo is a web-based network monitoring software that helps in monitoring critical performance and metrics.You do not need to install it and can be accessed from anywhere.It provides deep insight into the performance of your network and ensures impressive network availability as well as capacity.The software has firewall-friendly architecture and ensures proper management of all the SNMP devices.With Site24x7 Logo software, you can track and check critical performance metrics like memory, CPU usage, utilization, buffer hit stats etc.You can monitor WAN accelerators, UPS, firewall, do wireless monitoring, switch monitoring, monitor load balancer, printer and storage monitoring etc. Read more

ConnectWise Automate Remote Monitoring allows you to monitor, discover, and resolve any IT issue network bottlenecks, application performance issues, and security threats before your clients even know what happened. ConnectWise Automate remediates common IT issues, automates Tier 1 support issues, and prevents recurring problems from occurring within client networks and endpoint devices before they’re problematic. ConnectWise Automate’s reporting engine offers an eye-opening set of metrics, including a complete view of the technology you manage along with their vitals so that you can pinpoint what’s working and what’s not for your valued clients. Read more

Pricing Options

Free Trial Available
Starts at $9.00.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

92%
Momentum

71%
Popularity

94%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

91%
Momentum

63%
Popularity

83%

Features

Total Features	6 Features	11 Features
Common Features for All	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 3 More - Show Less	Bandwidth Monitoring Helps to monitor the amount of data transmitted in a specified amount of time. Baseline Manager Helps setting and managing network performance baseline to monitor network performance in real-time situations Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. IP Address Monitoring Assists in daily managing and monitoring DNS name, IP, and MAC address of a network Internet Usage Monitoring Enables users to monitor and control the use of internet facility in an organization like preventing someone to access unsafe sites Real Time Analytics Facilitates analyzing the data rightly as soon as the data enters the system Resource Management Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances. SLA Monitoring Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor network performance Server Monitoring Helps monitoring server's system resources like Network, CPU Usage, Memory Consumption, I/O, etc. to facilitate offering a better customer experience Uptime Monitoring Monitors and ensures the availability and reliability of the network and its applications when users need them Web Traffic Reporting Provides detailed reports on network traffic to help and manage it efficiently + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 431 user ratings	4.2/5 302 user ratings
Rating Distribution	Excellent 59.6% Very Good 29.9% Average 4.6% Poor 4.2% Terrible 1.6%	Excellent 47.7% Very Good 34.8% Average 10.9% Poor 2.3% Terrible 4.3%
User Sentiments	Ease of Use, Comprehensive Monitoring Capabilities, Real-time Alerts, Extensive Integrations High Pricing, Occasional False Alerts, Complex User Interface, Slow Customer Support	Robust Automation Capabilities, Extensive Third-Party Integrations, Powerful Scripting Engine, Comprehensive Remote Management Steep Learning Curve, Occasional Software Bugs, Slow Support Response Times, Outdated User Interface
Review Summary	Overall, reviewers praise Site24x7 for its comprehensive monitoring capabilities, user-friendly interface, and excellent customer support. It is lauded for its ability to monitor various IT infrastructure components, including servers, networks, applications, websites, and cloud services, providing detailed insights into their performance and availability. Additionally, users appreciate the customizable dashboards, reporting features, and proactive alerting system that enables prompt issue identification and resolution. While some users mention occasional glitches and complexities in setup, they agree that Site24x7 is a reliable and effective IT infrastructure monitoring solution.	User reviews of ConnectWise Automate highlight its powerful automation capabilities, particularly for remote management, patching, and scripting. While users appreciate its robust features and integration with other ConnectWise products, they often cite a steep learning curve and complex setup as major drawbacks. A common complaint centers around support, which is perceived as slow and inadequate, with users needing to rely heavily on documentation and third-party assistance. Overall, ConnectWise Automate is considered a valuable tool for MSPs, but its success hinges on a dedicated team and a willingness to invest time in mastering its intricacies.
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Pricing

Pricing Options	Free Trial Available Starts at $9.00.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter (Web Monitoring) $9.00 $9.00 per month Pro (Website Monitoring) $35.00 $35.00 per month Classic (Website Monitoring) $89.00 $89.00 per month Elite (Website Monitoring) $225.00 $225.00 per month Enterprise (Website Monitoring) $449.00 $449.00 per month Enterprise Plus Web (Website Monitoring) $899.00 $899.00 per month Starter (Infrastructure) $9.00 $9.00 per month Pro (APM) $35.00 $35.00 per month MSP $45.00 $45.00 per month	ConnectWise Automate Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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