Typeform |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Cognito Forms |
| Description | Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. Read more | Helpfull is an advanced feedback collection platform that helps companies gather real-time feedback from thousands of people without much of a hassle. The collected feedback enables users to make better decisions for their organisation and enhance business growth. Companies can also depend on the particular to create special surveys for a specific targeted audience and get the most accurate feedback facilitating effective product alterations. The survey responses provide actionable feedback that can be used to make better decisions in real-time. It can also be used to monitor through the real changes & demands that customers actually expect along with their likes and dislikes about an individual product. Helpfull comes equipped with a simplified A/B testing functionality that helps companies get their feedback programs tested and results published within minutes, rather than in weeks. Ultimately, it also enables users to perform quick market research for each product using various demographic elements, such as age, gender, marital status and occupation. Read more | Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 11 Highly Rated # 3 Fastest Growing |
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Ease of Use, Excellent Customer Support, Seamless Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Software Glitches, Lack of Certain Features, Limited Survey Customization Options |
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Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features |
| Review Summary |
User reviews consistently praise SimpleSat for its ease of use, integration with various platforms like Zendesk and Autotask, and its exceptional customer support. The platform is appreciated for its ability to quickly gather customer satisfaction data, which helps businesses improve customer service and identify areas for improvement. Some users note a desire for more advanced reporting functionality and customization options, but overall, SimpleSat is considered a valuable tool for managing customer feedback and enhancing customer experience. |
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Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Standard $109.00 $119.00 per month Pro $229.00 $249.00 per month Elite $459.00 $499.00 per month Enterprise Custom |
Basic Free Premium $49.00 $49.00 per month Professional $299.00 $299.00 per month |
Individual Free Pro $15.00 $15.00 per month Team $35.00 $35.00 per month Enterprise $99.00 $99.00 per month |
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| Company Details | Located in: Seattle, Washington Founded in: 2016 | Located in: Jupiter, FL | Located in: Columbia, South Carolina Founded in: 2013 |
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(866) 334-3572 |
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