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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. Read more | Integrate the HTML widget on your website with one simple line of code. Start collecting valuable user feedback today. Create multiple projects, each with its own feedback widget. Be notified by email once the user feedback is coming in. Additionally, you can manage the feedback within the admin interface. Get started for free and give it a try. No credit card is required. Read more |
Pricing Options |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
15 Features
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3 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Ease of Use, Excellent Customer Support, Seamless Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Software Glitches, Lack of Certain Features, Limited Survey Customization Options |
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Review Summary |
User reviews consistently praise SimpleSat for its ease of use, integration with various platforms like Zendesk and Autotask, and its exceptional customer support. The platform is appreciated for its ability to quickly gather customer satisfaction data, which helps businesses improve customer service and identify areas for improvement. Some users note a desire for more advanced reporting functionality and customization options, but overall, SimpleSat is considered a valuable tool for managing customer feedback and enhancing customer experience. |
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Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard $109.00 $119.00 per month Pro $229.00 $249.00 per month Elite $459.00 $499.00 per month Enterprise Custom |
FREE Free PRO $9.00 $9.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Videos |
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Company Details | Located in: Seattle, Washington Founded in: 2016 |
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Contact Details |
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Social Media Handles |
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