SurveyMonkey |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. Read more | "Feedback Rocket" is a powerful tool designed to help businesses streamline their feedback collection process. It offers a flexible development environment while ensuring top-notch security during production. With an allowed list of origin domains, users can prevent any unauthorized access and misuse of the API key, giving them peace of mind knowing the data is always safe. The feedback collection process is critical for businesses looking to improve their products and services continuously. However, security concerns can often hinder progress, causing delays and even loss of data. "Feedback Rocket" eliminates these worries by providing a robust security framework that ensures the protection of the API key at all times. In addition, "Feedback Rocket" is also flexible during the development phase, allowing for easy integration with the existing systems. This feature ensures that your team can work seamlessly and efficiently while collecting valuable feedback from the customers. Overall, "Feedback Rocket" offers a complete feedback collection solution that is both secure and flexible, making it an ideal tool for businesses looking to enhance their customer experience and product offerings. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
15 Features
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3 Features
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| Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Question Branching
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Ease of Use, Excellent Customer Support, Seamless Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Software Glitches, Lack of Certain Features, Limited Survey Customization Options |
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| Review Summary |
User reviews consistently praise SimpleSat for its ease of use, integration with various platforms like Zendesk and Autotask, and its exceptional customer support. The platform is appreciated for its ability to quickly gather customer satisfaction data, which helps businesses improve customer service and identify areas for improvement. Some users note a desire for more advanced reporting functionality and customization options, but overall, SimpleSat is considered a valuable tool for managing customer feedback and enhancing customer experience. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Standard $109.00 $119.00 per month Pro $229.00 $249.00 per month Elite $459.00 $499.00 per month Enterprise Custom |
Single Site $9.00 $9.00 per month Multi Site $19.00 $19.00 per year |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
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| Company Details | Located in: Seattle, Washington Founded in: 2016 |
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| Contact Details |
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