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New SaaS Software

4.8 321 user ratings

View Details
New SaaS Software

4.6 214 user ratings

View Details

Overview

Description Signifyd software helps businesses defend themselves from e-commerce theft. The software restores the bond of trust between businesses and customers by providing transactional security that detects the authenticity and motive behind any payment. To identify and stop fraudulent activities and abusive behaviours, commercial and behavioural information from hundreds of international businesses is augmented with the best analysis. And, among a huge network of consumers, authentic customers are instantly recognised and driven down their road to purchase. It helps retailers protect profits by allowing them to authorise additional orders in advance on average. Furthermore, it offers fraud and account protection, abuse prevention, as well as, payment optimization to deliver a positive client experience and encourage customer loyalty. The software helps to effectively harness the worldwide Commerce Network to deliver a seamless user experience whilst preventing fraudulent practices. With Signifyd's full financial assurance against corruption and abuse, users can process transactions at scale with certainty. Read more Riskified is the AI platform powering the eCommerce revolution. The platform leverages data from billions of orders placed with Riskified merchants, allowing us to track shifts in fraud tactics and shopper preferences across verticals. The Webapp offers people across your organization powerful insights into eCommerce trends, as well as the ability to track performance in real-time. With full visibility into decisions and tools built specifically for their needs, customer service and fraud teams can better interact with shoppers and work more efficiently. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 321 user ratings
4.6/5 214 user ratings
Rating Distribution
  • Excellent

    79.1%
  • Very Good

    18.1%
  • Average

    2.8%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    65.9%
  • Very Good

    32.2%
  • Average

    0.5%
  • Poor

    0.9%
  • Terrible

    0.5%
User Sentiments

    Fraud Prevention, Ease of Use, Chargeback Protection, Time Saving

    Unclear Decline Reasons, Slow Support Response Times, Limited Integrations, High Cost

    Not Available
Review Summary

Signifyd garners generally positive feedback from users across various review platforms. Commendations include its accuracy and effectiveness in fraud prevention, ease of implementation, and responsive customer support. However, some users expressed concerns regarding the occasional occurrence of false positives and the need for improvement in its reporting capabilities. Overall, Signifyd's strengths lie in its ability to protect businesses from fraud and its user-friendly interface, making it a reliable choice for fraud prevention.

User reviews for Riskified highlight its effectiveness in combating online fraud, particularly regarding chargebacks. Customers commend the platform's ease of use, real-time decision making, and the chargeback guarantee, which provides peace of mind and allows them to focus on core business. However, some users express concerns about occasional false positives that can negatively impact customer experience. Additionally, while the platform is generally praised for its customer service, some users mention the limited visibility into the approval/rejection factors for individual orders. Overall, the reviews suggest Riskified is a valuable tool for businesses aiming to mitigate fraud risks, but further improvements in transparency and customization could enhance its usability.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Signifyd Custom

Riskified Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: San Jose, CA Located in: New York, New York Founded in: 2013
Contact Details

+1 866-893-0777

https://www.signifyd.com/

Not available

https://www.riskified.com/

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