Shiprocket vs Zendrop Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shiprocket

Drop Shipping Software

3.1 1,689 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendrop

Drop Shipping Software

4.8 4,934 user ratings

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Overview

Description	Shiprocket is an e-commerce shipping solution that aims to reduce shipping costs, improve shipping quality, automate shipping activities, and provide customers with a better experience. The flow begins with users selecting the desired shipment and then choosing the appropriate courier partner. They can track shipments in real-time after they're packed and shipped. The tool also includes NDR (nondelivery report) management with a certain degree of automation and tries to reduce RTO (return to origin). Shipping rate calculator, order management tools, discounted shipping rates, label customizations, multi-payment options, courier recommendation engine, and an API are some of the features also offered. Users can also provide their customers and buyers with a tracking page and a plethora of relevant details such as tracking ID, shipment location, estimated delivery date, and more. Shiprocket offers integrations with several carriers such as FedEx, Bluedart, Delhivery, DTDC, DHL, and Ekart. Several channels are also integrated including Magento, Amazon, Shopify, eBay, and WooCommerce. Read more	Zendrop is an eCommerce marketplace, serving a variety of business metrics like expedited shipping, private labelling, automated fulfilment world-class support and more. Organizations aiming to reach out to customers located across the globe can trust Zendrop with their business processes. Also, the software offers top-class shipping options within the dropshipping space, besides enabling users to streamline custom packaging facilities for their products. A world-class support team, functions throughout the day, offering adequate solutions to the queries raised through live chat support. Zendrop lets organizations customize their winning products to stand out from the market competition and enhance business sales. Brands can also send personalized thank you cards to their clients, enhancing their retention rates. Moreover, an accurate dashboard featured by the eCommerce marketplace lets owners measure their sales performance and take relevant decisions adequately. In order to operate with Zendrop, users need to link their store, import products, fulfil orders and let the software take care of all the hassles related to the shipment. Read more
Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $33.25. Offers Free-forever plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 98% Momentum 77% Popularity 95%	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 88% Momentum 75% Popularity 85%
SaaSworthy Awards	Not Available	# 6 Fastest Growing # 6 Most Popular

Features

Total Features	10 Features	11 Features
Common Features for All	Abandoned Cart Email Sends email to customers who have failed to check out their cart items Automated Supply Orders Helps to automate the order in order to save time on dropshipping operations and minimize the risk of errors Bulk Orders Facilitates to fulfill bulk and multiple orders at once Custom Pricing Models Helps in providing custom priced packages for stock items Customer Service Management Helps to streamline the conversations with the customers about the order status Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Pricing Optimization Facility to set either fixed or competitive price markup Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository Real-time Order Tracking Enables tracking the status of orders along with their activities, etc. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping Sourcing Management Helps to create supplier profiles with supplier details, products, and delivery practices Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc + 7 More - Show Less	Abandoned Cart Email Sends email to customers who have failed to check out their cart items Automated Supply Orders Helps to automate the order in order to save time on dropshipping operations and minimize the risk of errors Bulk Orders Facilitates to fulfill bulk and multiple orders at once Custom Pricing Models Helps in providing custom priced packages for stock items Customer Service Management Helps to streamline the conversations with the customers about the order status Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Pricing Optimization Facility to set either fixed or competitive price markup Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository Real-time Order Tracking Enables tracking the status of orders along with their activities, etc. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping Sourcing Management Helps to create supplier profiles with supplier details, products, and delivery practices Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc + 8 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	3.1/5 1,689 user ratings	4.8/5 4,934 user ratings
Rating Distribution	Excellent 47% Very Good 4.9% Average 1.3% Poor 1% Terrible 45.8%	Excellent 85.7% Very Good 9.2% Average 2% Poor 0.4% Terrible 2.8%
User Sentiments	Cost-Effective Shipping Rates, Multiple Courier Partner Options, User-Friendly Interface, Real-Time Order Tracking Frequent Delivery Delays, Inconsistent Customer Support, Weight Discrepancy Issues, Unreliable Delivery Partners	Excellent Customer Service, Fast Response Time, User-Friendly Interface, Wide Product Selection Inconsistent Product Quality, Slow Shipping Times, Inaccurate Product Descriptions, Unhelpful Support Responses
Review Summary	Overall, users appreciate Shiprocket's user-friendly interface, affordable pricing, diverse features, and helpful customer support. They find the platform easy to navigate and set up, with a wide range of features to streamline shipping processes. Many users highlight the cost-effectiveness of Shiprocket's services, making it suitable for businesses of various sizes. Positive feedback also mentions the platform's ability to integrate with multiple marketplaces and carriers, enabling seamless shipping management. However, some users have expressed concerns regarding occasional technical glitches and the need for improved reporting and analytics capabilities.	Overall, users appreciate Zendrop's user-friendly interface, extensive product catalog, and fast shipping, deeming it suitable for beginners and experienced dropshippers alike. However, concerns arise regarding customer support responsiveness and occasional issues with product quality and order fulfillment. Users suggest improving communication channels, enhancing product quality control, and streamlining the order fulfillment process to elevate the overall user experience.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Starts at $33.25. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Lite Others Professional Others Enterprise Custom	Free Free Pro $33.25 $49.00 per month Plus $45.75 $79.00 per month
	View Detailed Pricing	View Detailed Pricing

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