Shiprocket vs Volusion Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shiprocket

Drop Shipping Software

3.1 1,689 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Volusion

Drop Shipping Software

3.6 290 user ratings

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Overview

Description

Shiprocket is an e-commerce shipping solution that aims to reduce shipping costs, improve shipping quality, automate shipping activities, and provide customers with a better experience. The flow begins with users selecting the desired shipment and then choosing the appropriate courier partner. They can track shipments in real-time after they're packed and shipped. The tool also includes NDR (nondelivery report) management with a certain degree of automation and tries to reduce RTO (return to origin). Shipping rate calculator, order management tools, discounted shipping rates, label customizations, multi-payment options, courier recommendation engine, and an API are some of the features also offered. Users can also provide their customers and buyers with a tracking page and a plethora of relevant details such as tracking ID, shipment location, estimated delivery date, and more. Shiprocket offers integrations with several carriers such as FedEx, Bluedart, Delhivery, DTDC, DHL, and Ekart. Several channels are also integrated including Magento, Amazon, Shopify, eBay, and WooCommerce. Read more

Volusion as a shopping cart software and eCommerce website store helps brands expand their online presence. By opting for Volusion, companies get to join 180,000+ entrepreneurs from all over the world. They get to generate a stunning online presence without code in a hassle-free manner by utilising an inbuilt comprehensive site builder and responsive themes. Moreover, the software helps users enhance their selling process in real-time, all they need to do is add required products, mention variant pricing and write down related descriptions. Built-in SEO tools offered by the software helps brands attract traffic. It also offers active integrations with eBay, Amazon Marketplace and more. Moreover, brands can utilise Volusion to get accurate insights into customer details, order history and contact information. This also helps them handle returns and enable special shipping rates on individual products. Other available features include Fraud score, SSL certificates, marketing tools and more. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Available
Starts at $26.10. Offers Custom plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

98%
Momentum

77%
Popularity

95%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

90%
Momentum

61%
Popularity

90%

Features

Total Features	10 Features	4 Features
Common Features for All	Abandoned Cart Email Sends email to customers who have failed to check out their cart items Bulk Orders Facilitates to fulfill bulk and multiple orders at once Custom Pricing Models Helps in providing custom priced packages for stock items Customer Service Management Helps to streamline the conversations with the customers about the order status Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Pricing Optimization Facility to set either fixed or competitive price markup Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository Real-time Order Tracking Enables tracking the status of orders along with their activities, etc. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc + 7 More - Show Less	Abandoned Cart Email Sends email to customers who have failed to check out their cart items Bulk Orders Facilitates to fulfill bulk and multiple orders at once Custom Pricing Models Helps in providing custom priced packages for stock items Customer Service Management Helps to streamline the conversations with the customers about the order status Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way Pricing Optimization Facility to set either fixed or competitive price markup Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository Real-time Order Tracking Enables tracking the status of orders along with their activities, etc. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping Supplier Management Helps in automating, monitoring and managing a company's supplier lifecycle like pre-contract tasks, post-contract ones, etc + 1 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	3.1/5 1,689 user ratings	3.6/5 290 user ratings
Rating Distribution	Excellent 47% Very Good 4.9% Average 1.3% Poor 1% Terrible 45.8%	Excellent 39% Very Good 22.1% Average 15.9% Poor 10% Terrible 13.1%
User Sentiments	Cost-Effective Shipping Rates, Multiple Courier Partner Options, User-Friendly Interface, Real-Time Order Tracking Frequent Delivery Delays, Inconsistent Customer Support, Weight Discrepancy Issues, Unreliable Delivery Partners	Excellent Customer Support, Easy to Use Interface, Effective SEO Tools, Reliable Platform Outdated Platform, Limited Integrations, Limited Template Customizations, Convoluted Reporting
Review Summary	Overall, users appreciate Shiprocket's user-friendly interface, affordable pricing, diverse features, and helpful customer support. They find the platform easy to navigate and set up, with a wide range of features to streamline shipping processes. Many users highlight the cost-effectiveness of Shiprocket's services, making it suitable for businesses of various sizes. Positive feedback also mentions the platform's ability to integrate with multiple marketplaces and carriers, enabling seamless shipping management. However, some users have expressed concerns regarding occasional technical glitches and the need for improved reporting and analytics capabilities.	Overall, Volusion receives mixed reviews from users, with some praising its ease of use and customer support while others criticize its limited features and lack of customization options. Many users appreciate Volusion's user-friendly interface, finding it straightforward to set up and manage their online store. Additionally, Volusion's customer support team is often commended for being responsive and helpful. However, some users complain that Volusion's feature set is limited compared to other e-commerce platforms, and that its templates and designs lack customization options. Additionally, some users express dissatisfaction with Volusion's pricing, finding it expensive for the features offered.
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Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Available Starts at $26.10. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Lite Others Professional Others Enterprise Custom	Personal $26.10 $29.00 per month Professional $71.10 $79.00 per month Business $269.10 $299.00 per month Prime Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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	View All Shiprocket Alternatives	View All Volusion Alternatives