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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shiprocket logo
Drop Shipping Software

3.1 1,689 user ratings

View Details

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shipway logo
Drop Shipping Software

3.8 10 user ratings

View Details

Overview

Description Shiprocket is an e-commerce shipping solution that aims to reduce shipping costs, improve shipping quality, automate shipping activities, and provide customers with a better experience. The flow begins with users selecting the desired shipment and then choosing the appropriate courier partner. They can track shipments in real-time after they're packed and shipped. The tool also includes NDR (nondelivery report) management with a certain degree of automation and tries to reduce RTO (return to origin). Shipping rate calculator, order management tools, discounted shipping rates, label customizations, multi-payment options, courier recommendation engine, and an API are some of the features also offered. Users can also provide their customers and buyers with a tracking page and a plethora of relevant details such as tracking ID, shipment location, estimated delivery date, and more. Shiprocket offers integrations with several carriers such as FedEx, Bluedart, Delhivery, DTDC, DHL, and Ekart. Several channels are also integrated including Magento, Amazon, Shopify, eBay, and WooCommerce. Read more Shipway is an advanced shipment and package tracking software considered one of the most preferred platforms for D2C brands. Used by the top companies of the world like Mensxp, Bluestone, Birkenstock, the Tribe Concepts and so on. The real-time delivery updates of Shipway can help customers to reduce their “where is my order” (WISMO) calls. This also involves dedicated URL traffic for each shipment along with branded WhatsApp, SMS and Email delivery alerts. Shipway even helps customers to track on a company’s website instead of a carrier website. It uses the header and footer of the store to track the pages. Also, Shipway supports multi-language and regional carriers to make the shipment process easier for companies and customers alike. As the most preferred e-commerce automation partner, it monitors Net Promoter Score (NPS) on a monthly, weekly or yearly basis. With the reports given by Shipway, companies can measure the RTO percentage carrier wise. Moreover, this shipment and package tracking software incorporate 50+ integrations to make a company’s day-to-day workflow more familiar and efficient. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $0.75.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    98%
  • Momentum
    77%
  • Popularity
    95%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    81%
  • Momentum
    64%
  • Popularity
    75%

Features

Total Features
10 Features
5 Features
Common Features for All
    Abandoned Cart Email Sends email to customers who have failed to check out their cart items
    Bulk Orders Facilitates to fulfill bulk and multiple orders at once
    Custom Pricing Models Helps in providing custom priced packages for stock items
    Customer Service Management Helps to streamline the conversations with the customers about the order status
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Pricing Optimization Facility to set either fixed or competitive price markup
    Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository
    Real-time Order Tracking Enables tracking the status of orders along with their activities, etc.
    Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
    Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping
  • + 7 More - Show Less
    • Abandoned Cart Email Sends email to customers who have failed to check out their cart items
      Bulk Orders Facilitates to fulfill bulk and multiple orders at once
      Custom Pricing Models Helps in providing custom priced packages for stock items
      Customer Service Management Helps to streamline the conversations with the customers about the order status
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Pricing Optimization Facility to set either fixed or competitive price markup
      Product Data Management Stores product-related information like CAD designs, documents, manufacturing instructions, parts information, etc, in a central repository
      Real-time Order Tracking Enables tracking the status of orders along with their activities, etc.
      Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress.
      Shipping Management Helps automating and monitoring the shipping process and controlling other aspects of shipping
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    3.1/5 1,689 user ratings
    3.8/5 10 user ratings
    Rating Distribution
    • Excellent

      47%
    • Very Good

      4.9%
    • Average

      1.3%
    • Poor

      1%
    • Terrible

      45.8%
    • Excellent

      70%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      30%
    User Sentiments

      Cost-Effective Shipping Rates, Multiple Courier Partner Options, User-Friendly Interface, Real-Time Order Tracking

      Frequent Delivery Delays, Inconsistent Customer Support, Weight Discrepancy Issues, Unreliable Delivery Partners

      Not Available
    Review Summary

    Overall, users appreciate Shiprocket's user-friendly interface, affordable pricing, diverse features, and helpful customer support. They find the platform easy to navigate and set up, with a wide range of features to streamline shipping processes. Many users highlight the cost-effectiveness of Shiprocket's services, making it suitable for businesses of various sizes. Positive feedback also mentions the platform's ability to integrate with multiple marketplaces and carriers, enabling seamless shipping management. However, some users have expressed concerns regarding occasional technical glitches and the need for improved reporting and analytics capabilities.

    Not Available
    Pros & Cons
    • User-friendly interface and easy setup
    • Wide range of features for streamlined shipping
    • Cost-effective solution suitable for businesses of various sizes
    • Integrations with multiple marketplaces and carriers
    • Helpful customer support
    • Occasional technical glitches
    • Limited reporting and analytics capabilities
    • Real-time delivery updates to reduce customer inquiries
    • Branded delivery alerts via WhatsApp, SMS, and email
    • Multi-language and regional carrier support
    • Net Promoter Score (NPS) monitoring
    • 50+ integrations for efficient workflow
    • No information available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $0.75.
    Pricing Plans
    Monthly Plans Annual Plans

    Lite Others

    Professional Others

    Enterprise Custom

    Silver $0.75 $0.75 per Shipment

    Enterprise $2.00 $2.00 per Shipment

    Diamond $3.00 $3.00 per Shipment

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Orders
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: New Delhi, India Located in: Gurgaon, India Founded in: 2015
    Contact Details

    +91-9266623006

    https://www.shiprocket.in/

    Not available

    https://shipway.in/

    Social Media Handles

    FAQs

    What are the key features offered by Shiprocket?

    Shiprocket provides features like shipping rate calculator, order management tools, discounted shipping rates, label customizations, multi-payment options, courier recommendation engine, and an API.

    Which carriers does Shiprocket integrate with?

    Shiprocket offers integrations with several carriers such as FedEx, Bluedart, Delhivery, DTDC, DHL, and Ekart.

    What are the alternative products to Shiprocket?

    Some of the alternative products to Shiprocket include Shipway, ClickPost, Easyship, SmartShyp, and ShipHawk.

    What are the key features offered by Shipway?

    Shipway provides features like real-time delivery updates, dedicated URL traffic for each shipment, branded WhatsApp, SMS and Email delivery alerts, and multi-language and regional carrier support.

    Which e-commerce platforms does Shipway integrate with?

    The information provided does not mention which e-commerce platforms Shipway integrates with.

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