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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ShareFile logo
Document Management Software

4.3 2,344 user ratings

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New SaaS Software

4.7 96 user ratings

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Overview

Description ShareFile is a multi-featured & multi-channel cloud-based document management and file sharing software. This web-enabled system can be run on Android, iOS, Mac etc. You can streamline your workflow and enjoy more data security. It includes features like collaboration tools, compliance tracking, document archiving, document assembly, document indexing, document retention and version control. Users can put digital signature on their documents as it supports e-signature. File encryption and synchronization are possible. ShareFile document management software helps simplifying and accelerating your document/file transfer process. You can enjoy unrestricted file storage in the cloud. Read more Suralink is the leader in request list and document management, helping businesses simplify the document exchange process while improving the client experience. With Suralink, you can securely exchange documents with clients and others in your company easily and efficiently. We ensure you're always on track so you can spend your time on the interactions that matter. Read more
Pricing Options
  • Free Trial Available
  • Starts at $50.00.
  • Free Trial Not Available
  • Starts at $27.00. Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    97%
  • Momentum
    63%
  • Popularity
    84%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 2,344 user ratings
4.7/5 96 user ratings
Rating Distribution
  • Excellent

    48.2%
  • Very Good

    37.8%
  • Average

    11.3%
  • Poor

    1.5%
  • Terrible

    1.3%
  • Excellent

    75%
  • Very Good

    18.8%
  • Average

    5.2%
  • Poor

    0%
  • Terrible

    1%
User Sentiments

    Secure File Sharing, Ease of Use, Large File Sharing, Extensive Integrations

    Slow Performance, Mobile App Limitations, Confusing Interface, Occasional Software Crashes

    Secure File Sharing, User Friendly Interface, Organized Document Management, Improved Client Communication

    Occasional System Glitches, Limited Commenting Features, Confusing Client Dashboard, Occasional Login Issues

Review Summary

Overall, reviewers laud ShareFile for its user-friendliness, collaboration capabilities, and robust security features. Its intuitive interface and seamless integration with Microsoft Office suite enhance productivity. Furthermore, users appreciate its mobile accessibility, allowing them to access and share files from anywhere. However, some reviewers mention occasional glitches and integration issues, highlighting the need for improved stability and seamless third-party software integration. Additionally, concerns are raised regarding customer support responsiveness and the pricing structure, suggesting room for enhancement in these areas.

User reviews of Suralink highlight its effectiveness as a secure file-sharing platform for accounting firms and their clients. Users praise its user-friendliness, ease of organization, and ability to track document requests and progress efficiently. However, some users report occasional glitches, slow loading times, and downtime issues. The platform's ability to integrate with existing workflows and its customer support are also appreciated, but the lack of a comprehensive client list in the latest update is a point of contention for some users.

Pros & Cons
  • User-friendly interface and collaboration capabilities
  • Robust security features and e-signature support
  • Seamless integration with Microsoft Office suite
  • Mobile accessibility for file access and sharing
  • Unrestricted cloud storage
  • Occasional glitches and integration issues
  • Limited customer support responsiveness
  • Pricing structure could be improved
  • Secure document exchange and request list management
  • Simplified document exchange process
  • Improved client experience
  • Efficient document tracking
  • User-friendly interface
  • Limited information available for review
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $50.00.
  • Free Trial Not Available
  • Starts at $27.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $50.00 $55.00 per month

Advanced $77.00 $85.00 per month

Premium $122.00 $135.00 per month

Virtual Data Room $338.00 $375.00 per month

Standard $27.00 $27.00 per user / month

Enterprise Custom

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

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Vendor information

Company Details Located in: North Carolina, United States Located in: Salt Lake City, Utah
Contact Details

+1 919-745-6111

https://www.sharefile.com

+1 801-203-0002

https://www.suralink.com

Social Media Handles

FAQs

What are the key features of ShareFile?

ShareFile offers a comprehensive suite of features including collaboration tools, compliance tracking, document archiving, document assembly, document indexing, document retention, version control, e-signature support, file encryption, and synchronization.

What are the key features of Suralink?

Suralink's core features include secure document exchange, request list management, and document tracking, enabling businesses to streamline document exchange processes and enhance client experiences.

What are the alternatives to ShareFile?

Some popular alternatives to ShareFile include Docsvault, SmartVault, Dropbox Business, Egnyte, and docMgt.

What are the alternatives to Suralink?

Alternatives to Suralink include ShareFile, share.link, SmartFile, SmartVault, and Keplair.

Which products can ShareFile integrate with?

ShareFile offers integration with various SaaS products, including Basecamp, Quickbooks, Zapier, Freshbooks, and Xero.

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