ServiceWorks vs The Customer Factor Comparison

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServiceWorks

Field Service Management Software

3.8 85 user ratings

Get Free Advice

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

The Customer Factor

Field Service Management Software

4.6 18 user ratings

Get Free Advice

Overview

Description

ServiceWorks is a field service software. Leading analysts consider mobility to be a key tool in the pursuit of field service excellence that can help in gaining competitive advantage. Get real-time operational intelligence to drive efficiency and effectiveness of field service business.Boost your field service operation by configuring the platform to suit your business need. Read more

The Customer Factor helps to never lose track of your customers. They will even display when your customers are due for their next service. Easy 1-2-3 scheduling or rescheduling of Estimates, Jobs, Personal appointments, and Tasks. With this extensive customization capabilities, they will be able to create the perfect “look” to the invoices and easily email or print them. Read more

Pricing Options

Free Trial Available
Starts at $15.99. Offers Custom plan.

Free Trial Available
Starts at $44.95.

SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

77%
Momentum

60%
Popularity

74%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

79%
Momentum

65%
Popularity

74%

Features

Total Features	11 Features	6 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 8 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 3 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	3.8/5 85 user ratings	4.6/5 18 user ratings
Rating Distribution	Excellent 43.5% Very Good 23.5% Average 14.1% Poor 7.1% Terrible 11.8%	Excellent 83.3% Very Good 5.6% Average 5.6% Poor 0% Terrible 5.6%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $15.99. Offers Custom plan.	Free Trial Available Starts at $44.95.
Pricing Plans Monthly Plans Annual Plans	Basic (Tier 1) $29.00 $29.00 per month Standard (Tier 1) $69.00 $69.00 per month Professional (Tier 1) $139.00 $139.00 per month Premium (Tier 1) $299.00 $299.00 per month Enterprise (Tier 1) $395.00 $395.00 per month Custom (Tier 1) Custom Basic (Tier 2) $29.99 $29.99 per user Standard (Tier 2) $24.99 $24.99 per user Professional (Tier 2) $19.99 $19.99 per user Premium (Tier 2) $15.99 $15.99 per user	The Customer Factor $44.95 $44.95 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Fieldd 5 8 ratings ServiceWorks Vs Fieldd SAP Field Service Management 4.3 15 ratings ServiceWorks Vs SAP Field Service Management Easy Field Services ServiceWorks Vs Easy Field Services Smart Service 4.3 128 ratings ServiceWorks Vs Smart Service Oracle Field Service Cloud 4.2 141 ratings ServiceWorks Vs Oracle Field Service Cloud	Jobber 4.5 396 ratings The Customer Factor Vs Jobber Easy Field Services The Customer Factor Vs Easy Field Services Fieldd 5 8 ratings The Customer Factor Vs Fieldd BizScheduler 4.3 6 ratings Job Tracker Professional The Customer Factor Vs Job Tracker Professional
	View All ServiceWorks Alternatives	View All The Customer Factor Alternatives